Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.

Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.

Available to hire

Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.

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Language

Italian
Fluent
Spanish; Castilian
Fluent
English
Fluent
Portuguese
Fluent
German
Intermediate

Work Experience

Italy Country Manager & Shopify Specialist at Didier Lab
January 1, 2025 - September 24, 2025
Overseeing regional operations, Shopify store management, e-commerce optimization, and digital marketing campaigns to drive growth in international markets.
Translator EN/ES at IT Vera Content
January 1, 2021 - September 24, 2025
Translate and localize content between English and Spanish, ensuring accuracy and cultural relevance for multilingual audiences.
Multilingual Helpdesk Assistant at Cognizant
December 31, 2019 - September 24, 2025
Provided multilingual technical support and customer service, troubleshooting issues and escalating as needed.
YouTube Content Reviewer at Majorel
December 31, 2019 - September 24, 2025
Reviewed YouTube content for compliance and quality, flagged policy violations, and contributed to process improvements.

Education

Advanced Program in Human Resources Management at EAE Business School, Madrid
January 1, 2023 - January 1, 2025
Master’s in Sociocultural Analysis of Knowledge and Communication at Universidad Complutense de Madrid
January 1, 2021 - January 1, 2022
Bachelor’s Degree in Linguistic Sciences – Languages, Communication, Media at Università Cattolica del Sacro Cuore, Milan
January 1, 2014 - January 1, 2017
Master’s Degree in LGBTIQA+ Studies at Universidad Complutense de Madrid
January 1, 2022 - January 1, 2023

Qualifications

Advanced Program in Human Resources Management
January 1, 2023 - January 1, 2025

Industry Experience

Software & Internet, Retail, Media & Entertainment, Education, Professional Services