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Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.…Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.

Michela

Writer, Social Media Manager, Social Media Freelancer, +5

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Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.…Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.

Available to hire

Multilingual professional with international experience in e-commerce, digital marketing, and customer support. Skilled in Shopify store management, social media marketing, influencer campaigns, and data-driven storytelling. Specialized in intercultural communication, translation, and localization, with proven adaptability in multicultural environments. Completed advanced training in Human Resources Management, with a focus on diversity, equity, and inclusion.

Skills

Experience Level

Copywriting

Expert

Shopify

Expert

Language

Italian

Fluent

Spanish; Castilian

Fluent

English

Fluent

Portuguese

Fluent

German

Intermediate

Work Experience

Italy Country Manager & Shopify Specialist at Didier Lab

January 1, 2025 - September 24, 2025

Overseeing regional operations, Shopify store management, e-commerce optimization, and digital marketing campaigns to drive growth in international markets.

Translator EN/ES at IT Vera Content

January 1, 2021 - September 24, 2025

Translate and localize content between English and Spanish, ensuring accuracy and cultural relevance for multilingual audiences.

Multilingual Helpdesk Assistant at Cognizant

December 31, 2019 - September 24, 2025

Provided multilingual technical support and customer service, troubleshooting issues and escalating as needed.

YouTube Content Reviewer at Majorel

December 31, 2019 - September 24, 2025

Reviewed YouTube content for compliance and quality, flagged policy violations, and contributed to process improvements.