JO

JUSTUS OMUKANGAYI

Available to hire

I’m Justus Omukangayi, a hardworking and reliable customer-focused person with hands-on experience helping people in both a mall customer service environment and a cyber café.

About

I’m Justus Omukangayi, a hardworking and reliable customer-focused person with hands-on experience helping people in both a mall customer service environment and a cyber café. I enjoy providing friendly, professional support, communicating clearly, and making sure customers leave feeling confident—especially when it comes to computer-related tasks and online services.

I have strong practical knowledge from supporting document and online processes at the cyber café, as well as assisting customers with inquiries at Two Rivers Mall. I’m a quick learner who enjoys teamwork and problem solving, and I’m eager to apply my computer knowledge and customer service skills in a professional working environment where I can grow and take on new responsibilities.

  • 2 years' experience
  • Joined October 2026

Industry experience

  • Retail
  • Education
  • Computers & Electronics

Work experience

Cyber Café Assistant · Cyber CaféApr 2025 – Jul 2026 · 1 yr 4 mos

Assisted customers with computer-related services, offering basic computer support and guidance. Helped with online services and document-related tasks, maintaining good customer relations. Provided help while ensuring users received accurate, understandable instructions.

Cyber Café Assistant / Computer Support · Cyber CaféApr 2025 – Jul 2026 · 1 yr 4 mos

Assisted customers with computer-related services, offering basic computer support and guidance. Helped with online services and document-related tasks while maintaining good customer relations. Ensured customers received assistance to complete common computer and internet needs effectively.

Customer Service · Two Rivers Mall, NairobiJan 2024 – Jan 2025 · 1 yr 1 mo

Assisted customers with inquiries and needs. Provided friendly and professional customer service while communicating effectively with customers and colleagues. Supported a positive customer experience by responding to questions promptly and helping with day-to-day service interactions.

Education

KCSE Certificate · Eshiandukusi Secondary School2021 – 2024
KCPE Certificate · Ematende Primary School2013 – 2020
KCSE Certificate · Eshiandukusi Secondary School2021 – 2024
KCPE Certificate · Ematende Primary School2013 – 2020

Certifications and awards· 5

Computer Packages Certificate2030 – 2026
Computer Packages Certificate2030 – 2026
KCSE Certificate2030 – 2026
KCPE Certificate2030 – 2026

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