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Hi, I'm a Microsoft Dynamics 365 CRM consultant with experience designing, customizing, and implementing CRM solutions within the Microsoft ecosystem. I translate business requirements into scalable Dynamics 365 CE solutions that support customer lifecycle processes across sales, marketing, and service operations. I work with Power Platform, Azure DevOps, and data-driven workflows to optimize CRM architectures and improve operational efficiency. I have a strong background in Dynamics CRM development using C#, JavaScript, and data modeling, collaborating with cross-functional teams in agile environments. I'm currently pursuing a Master's in Data Science to expand my expertise in AI-driven and cloud-based CRM architectures.…Hi, I'm a Microsoft Dynamics 365 CRM consultant with experience designing, customizing, and implementing CRM solutions within the Microsoft ecosystem. I translate business requirements into scalable Dynamics 365 CE solutions that support customer lifecycle processes across sales, marketing, and service operations. I work with Power Platform, Azure DevOps, and data-driven workflows to optimize CRM architectures and improve operational efficiency. I have a strong background in Dynamics CRM development using C#, JavaScript, and data modeling, collaborating with cross-functional teams in agile environments. I'm currently pursuing a Master's in Data Science to expand my expertise in AI-driven and cloud-based CRM architectures.

Qudsia Rashid

Data Scientist, AI Developer, Developer, +2

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Hi, I'm a Microsoft Dynamics 365 CRM consultant with experience designing, customizing, and implementing CRM solutions within the Microsoft ecosystem. I translate business requirements into scalable Dynamics 365 CE solutions that support customer lifecycle processes across sales, marketing, and service operations. I work with Power Platform, Azure DevOps, and data-driven workflows to optimize CRM architectures and improve operational efficiency. I have a strong background in Dynamics CRM development using C#, JavaScript, and data modeling, collaborating with cross-functional teams in agile environments. I'm currently pursuing a Master's in Data Science to expand my expertise in AI-driven and cloud-based CRM architectures.…Hi, I'm a Microsoft Dynamics 365 CRM consultant with experience designing, customizing, and implementing CRM solutions within the Microsoft ecosystem. I translate business requirements into scalable Dynamics 365 CE solutions that support customer lifecycle processes across sales, marketing, and service operations. I work with Power Platform, Azure DevOps, and data-driven workflows to optimize CRM architectures and improve operational efficiency. I have a strong background in Dynamics CRM development using C#, JavaScript, and data modeling, collaborating with cross-functional teams in agile environments. I'm currently pursuing a Master's in Data Science to expand my expertise in AI-driven and cloud-based CRM architectures.

Available to hire

Hi, I’m a Microsoft Dynamics 365 CRM consultant with experience designing, customizing, and implementing CRM solutions within the Microsoft ecosystem. I translate business requirements into scalable Dynamics 365 CE solutions that support customer lifecycle processes across sales, marketing, and service operations.

I work with Power Platform, Azure DevOps, and data-driven workflows to optimize CRM architectures and improve operational efficiency. I have a strong background in Dynamics CRM development using C#, JavaScript, and data modeling, collaborating with cross-functional teams in agile environments. I’m currently pursuing a Master’s in Data Science to expand my expertise in AI-driven and cloud-based CRM architectures.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Urdu

Fluent

Hindi

Advanced

German

Advanced

Turkish

Advanced

Italian

Beginner

Work Experience

Software Engineer – Software Development at KAISPE

September 1, 2025 - December 1, 2025

Designed and customized Microsoft Dynamics 365 CRM solutions to support customer lifecycle management, contract management, and operational workflows. Collaborated with stakeholders to gather requirements and translate business needs into technical CRM solutions. Developed Dynamics 365 plugins and custom workflows using C# and JavaScript to support automated approval processes and operational tasks. Configured entities, forms, dashboards, and business process flows to improve system usability and efficiency. Implemented workflow automation using Power Automate to streamline approval processes and invoicing. Built custom reporting solutions using SSRS to provide insights into financial and operational performance. Supported CRM architecture improvements including data model optimization and integration design. Participated in the CRM implementation lifecycle including analysis, configuration, testing, and deployment. Worked closely with business stakeholders to ensure solutions aligned

Junior Software Engineer – Technical Department at Inferifi Pvt Ltd

May 1, 2024 - August 1, 2025

Developed CRM-integrated applications using Power Apps and Power Automate to automate business workflows. Managed Dataverse data models supporting CRM applications and integrated services. Designed and implemented AI-enabled chatbot solutions to automate customer communication and improve operational efficiency. Customized Dynamics CRM forms and functionality using JavaScript and developed automated workflows using C#. Implemented ALM processes for CRM development environments ensuring controlled deployments and version management. Project: Automobile Transportation Systems. Implemented CI/CD pipelines using Azure DevOps to automate deployment processes. Designed custom CRM data entities and extended existing models to enable seamless integration with external systems. Worked within agile development teams to analyze business needs and deliver scalable CRM solutions.

Product Development Executive at Sybexlab Pvt Ltd

August 1, 2023 - February 1, 2024

Led product development initiatives from concept to early-stage implementation for AI-driven software products. Conducted market research and gap analysis to identify innovation opportunities and align product strategies with market needs. Created project proposals, WBS, SOW, and development timelines. Designed product wireframes and prototypes to communicate concepts to stakeholders and guide development teams. Contributed to the design of scalable product features to enhance system performance and user experience. Managed budgets, performed cost-benefit analysis, and optimized resource allocation to ensure project efficiency.