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Customer-focused graduate with a B.Sc. in Industrial Relations and Personnel Management and completed NYSC. Skilled in customer service, communication, and problem-solving, with hands-on experience managing client relationships and resolving inquiries professionally. Proficient in Microsoft Office for documentation, reporting, and correspondence. Eager to leverage administrative, communication, and relationship management skills as a Graduate Trainee in Nigeria’s oil and gas industry.…Customer-focused graduate with a B.Sc. in Industrial Relations and Personnel Management and completed NYSC. Skilled in customer service, communication, and problem-solving, with hands-on experience managing client relationships and resolving inquiries professionally. Proficient in Microsoft Office for documentation, reporting, and correspondence. Eager to leverage administrative, communication, and relationship management skills as a Graduate Trainee in Nigeria’s oil and gas industry.

Esther Abiodun Jackson

Project Manager, Production Coordinator, Marketing Analyst, +1

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Customer-focused graduate with a B.Sc. in Industrial Relations and Personnel Management and completed NYSC. Skilled in customer service, communication, and problem-solving, with hands-on experience managing client relationships and resolving inquiries professionally. Proficient in Microsoft Office for documentation, reporting, and correspondence. Eager to leverage administrative, communication, and relationship management skills as a Graduate Trainee in Nigeria’s oil and gas industry.…Customer-focused graduate with a B.Sc. in Industrial Relations and Personnel Management and completed NYSC. Skilled in customer service, communication, and problem-solving, with hands-on experience managing client relationships and resolving inquiries professionally. Proficient in Microsoft Office for documentation, reporting, and correspondence. Eager to leverage administrative, communication, and relationship management skills as a Graduate Trainee in Nigeria’s oil and gas industry.

Available to hire

Customer-focused graduate with a B.Sc. in Industrial Relations and Personnel Management and completed NYSC. Skilled in customer service, communication, and problem-solving, with hands-on experience managing client relationships and resolving inquiries professionally.
Proficient in Microsoft Office for documentation, reporting, and correspondence. Eager to leverage administrative, communication, and relationship management skills as a Graduate Trainee in Nigeria’s oil and gas industry.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Igbo

Advanced

Yoruba

Advanced

Work Experience

Business Executive (NYSC) at Adron Homes and Properties

August 1, 2023 - June 30, 2024

Managed client relationships and responded promptly to customer inquiries to ensure high satisfaction. Resolved customer concerns efficiently, improving retention and overall experience. Negotiated deals and maintained clear, professional communication with clients through written and verbal channels. Organised and managed multiple client accounts simultaneously, ensuring accuracy in documentation and timely reporting using Microsoft Office tools.

School Secretary at Fabulous Kiddies Montessori School

January 1, 2016 - January 1, 2017

Handled front desk operations, responding to inquiries from parents, staff, and visitors with professionalism. Managed records and documentation with accuracy and confidentiality using Microsoft Office tools. Provided administrative support to parents and staff, ensuring smooth daily communication and operations.