I am a user experience design lead and strategist based in Leiden, Netherlands, with a track record of delivering human-centered digital experiences for global organizations across finance, pharma, healthcare, and ecommerce. I specialize in shaping customer journeys through a blend of visual design, interaction design, prototyping, and user research to align business objectives with human needs and drive measurable results. I collaborate closely with product managers, researchers, and development teams to define strategies, implement AI-assisted design processes, and champion accessibility. Fluent in English and Spanish, I’m passionate about mentoring teams, driving design excellence, and contributing to my community through volunteering in education, children’s advocacy, refuge support, and animal welfare.…I am a user experience design lead and strategist based in Leiden, Netherlands, with a track record of delivering human-centered digital experiences for global organizations across finance, pharma, healthcare, and ecommerce. I specialize in shaping customer journeys through a blend of visual design, interaction design, prototyping, and user research to align business objectives with human needs and drive measurable results. I collaborate closely with product managers, researchers, and development teams to define strategies, implement AI-assisted design processes, and champion accessibility. Fluent in English and Spanish, I’m passionate about mentoring teams, driving design excellence, and contributing to my community through volunteering in education, children’s advocacy, refuge support, and animal welfare.WWWW…