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I am a QA Lead with 10+ years of experience optimizing software reliability for enterprise platforms. I specialize in leading diverse QA teams and deploying modern testing methodologies to drive quality and speed up project delivery. I have hands-on experience with Selenium, XRay, BDD with Cucumber, AWS, and Jira, and a proven track record of reducing production defects and increasing test coverage. I enjoy mentoring cross-functional teams and refining QA strategies to achieve top-tier software quality.…I am a QA Lead with 10+ years of experience optimizing software reliability for enterprise platforms. I specialize in leading diverse QA teams and deploying modern testing methodologies to drive quality and speed up project delivery. I have hands-on experience with Selenium, XRay, BDD with Cucumber, AWS, and Jira, and a proven track record of reducing production defects and increasing test coverage. I enjoy mentoring cross-functional teams and refining QA strategies to achieve top-tier software quality.

Tiaisha Ray

QA Engineer, Project Manager, Programmer, +1

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I am a QA Lead with 10+ years of experience optimizing software reliability for enterprise platforms. I specialize in leading diverse QA teams and deploying modern testing methodologies to drive quality and speed up project delivery. I have hands-on experience with Selenium, XRay, BDD with Cucumber, AWS, and Jira, and a proven track record of reducing production defects and increasing test coverage. I enjoy mentoring cross-functional teams and refining QA strategies to achieve top-tier software quality.…I am a QA Lead with 10+ years of experience optimizing software reliability for enterprise platforms. I specialize in leading diverse QA teams and deploying modern testing methodologies to drive quality and speed up project delivery. I have hands-on experience with Selenium, XRay, BDD with Cucumber, AWS, and Jira, and a proven track record of reducing production defects and increasing test coverage. I enjoy mentoring cross-functional teams and refining QA strategies to achieve top-tier software quality.

Available to hire

I am a QA Lead with 10+ years of experience optimizing software reliability for enterprise platforms. I specialize in leading diverse QA teams and deploying modern testing methodologies to drive quality and speed up project delivery.

I have hands-on experience with Selenium, XRay, BDD with Cucumber, AWS, and Jira, and a proven track record of reducing production defects and increasing test coverage. I enjoy mentoring cross-functional teams and refining QA strategies to achieve top-tier software quality.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Quality Assurance Lead / Project Manager (Contract) at Airbnb

July 1, 2022 - October 1, 2024

Spearheaded end-to-end software QA initiatives for 3 critical applications, reducing post-release defect density by 18% through comprehensive test blueprints. Led BDD implementation using Cucumber across a 2-year project lifecycle, increasing test coverage by 25% and ensuring all feature tests were repeatable and maintainable. Coordinated efforts across 3 cross-functional development and product teams to meet strict quality benchmarks and manage complex project timelines, delivering 15 major releases on schedule. Managed QA team performance, conducting weekly 1:1 meetings for a team of 5 analysts to evaluate productivity and provide targeted coaching.

QA Lead (Contract) at DTE Energy

October 1, 2021 - May 1, 2022

Headed cross-functional testing teams of 7, implementing exhaustive QA plans and strategies that led to a 10% improvement in overall testing efficiency and precision. Facilitated Agile sessions for 4 product sprints, cultivated problem-solving and a results-driven team atmosphere. Coordinated and oversaw 5 full UAT testing cycles, managing over 20 business users per cycle, while developing detailed process flows and step-by-step instruction guides.

Functional Testing Specialist (Contract) at Ally Financial

April 1, 2021 - May 1, 2021

Oversaw comprehensive functional testing for 2 new financial software systems, ensuring application robustness and the prompt identification/resolution of 75-100 defects per release cycle. Translated intricate business requirements into clear testing scenarios, upholding quality engineering principles throughout the Agile product lifecycle.

Sr. Quality Control Analyst (UAT) at The Auto Club Group

April 1, 2016 - March 1, 2021

Championed User Acceptance Testing (UAT) for core platforms (ITM and Guidewire), managing a library of 1,200+ UAT test cases and augmenting testing precision and integration across the enterprise. Managed on/offshore testing teams (totaling 8 members) to ensure optimal resource utilization and delivery of testing goals. Supervised the defect database (Jira), achieving a 98% closure rate for P1/P2 defects within SLA. Implemented Agile and mobile testing practices, testing features across 5 mobile device/OS combinations.

Quality Control Analyst (UAT/System Tester) at UST Global

May 1, 2014 - June 1, 2015

Led a QA team of 3 in designing strategic test scenarios, improving system reliability and increasing defect tracking accuracy by 40%. Streamlined testing processes by developing detailed test plans and scripts for 3 major system modules, applying strong analytical skills to deep technical testing.