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Hi, I’m Reverend N. Pasco, a dedicated and results-driven Virtual Assistant with strong experience in customer support, fraud analysis, and business operations. I’m skilled in chat and email support, escalation handling, identity verification, and administrative tasks, and I pride myself on delivering clear communication and high-quality service. I thrive in fast-paced environments, can juggle multiple tasks efficiently, and excel at building strong client relationships through proactive problem solving and reliable execution. I’m committed to helping teams run smoothly and customers feel valued.…Hi, I’m Reverend N. Pasco, a dedicated and results-driven Virtual Assistant with strong experience in customer support, fraud analysis, and business operations. I’m skilled in chat and email support, escalation handling, identity verification, and administrative tasks, and I pride myself on delivering clear communication and high-quality service. I thrive in fast-paced environments, can juggle multiple tasks efficiently, and excel at building strong client relationships through proactive problem solving and reliable execution. I’m committed to helping teams run smoothly and customers feel valued.

Reverend N. Pasco

Data Analyst, Social Media Manager, Data Collector, +5

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Hi, I’m Reverend N. Pasco, a dedicated and results-driven Virtual Assistant with strong experience in customer support, fraud analysis, and business operations. I’m skilled in chat and email support, escalation handling, identity verification, and administrative tasks, and I pride myself on delivering clear communication and high-quality service. I thrive in fast-paced environments, can juggle multiple tasks efficiently, and excel at building strong client relationships through proactive problem solving and reliable execution. I’m committed to helping teams run smoothly and customers feel valued.…Hi, I’m Reverend N. Pasco, a dedicated and results-driven Virtual Assistant with strong experience in customer support, fraud analysis, and business operations. I’m skilled in chat and email support, escalation handling, identity verification, and administrative tasks, and I pride myself on delivering clear communication and high-quality service. I thrive in fast-paced environments, can juggle multiple tasks efficiently, and excel at building strong client relationships through proactive problem solving and reliable execution. I’m committed to helping teams run smoothly and customers feel valued.

Available to hire

Hi, I’m Reverend N. Pasco, a dedicated and results-driven Virtual Assistant with strong experience in customer support, fraud analysis, and business operations. I’m skilled in chat and email support, escalation handling, identity verification, and administrative tasks, and I pride myself on delivering clear communication and high-quality service.

I thrive in fast-paced environments, can juggle multiple tasks efficiently, and excel at building strong client relationships through proactive problem solving and reliable execution. I’m committed to helping teams run smoothly and customers feel valued.

Skills

Experience Level

Expert

Expert

Expert

Expert

Work Experience

Customer Support / Fraud Analyst at WJ Technology

June 7, 2023 - June 1, 2024

Investigated fraud cases and analyzed suspicious transactions. Provided customer support via multiple channels. Ensured compliance with security and verification procedures.

Processed Consumer Loans and Insurance Applications at Home Credit Consumer Finance

July 1, 2017 - February 1, 2021

Assisted customers with billing, due dates, and settlements.

Manager/Owner at LIFTLAB FITNESS GYM

August 1, 2025 - Present

Manage daily business operations, staff, and customer relationships. Handle scheduling, client communication, and marketing strategies. Ensure excellent customer experience and retention.

Fraud Analyst / Customer Support at CONCENTRIX

June 1, 2022 - June 1, 2023

Handled chat and email support, resolving customer concerns efficiently and managing escalations when needed. Monitored accounts for suspicious activity, conducted identity verification, and performed fraud detection to prevent losses. Tracked logistics and ensured accurate updates to support a smooth customer experience.