I am Rupert Taylor, a Senior Audio Engineer and Music Educator with 15+ years spanning professional music production, EdTech content creation, AI tooling, and community support. I have a proven track record managing end-to-end audio workflows for global platforms, building and scaling learner communities of 5,500+ members, and delivering 1,000+ high-quality educational lessons. I am equally at home in technical audio roles and user-facing support or community positions. I am open to remote roles in music tech, EdTech, or audio education. I am excited to bring my combination of technical expertise and community-building skills to new remote opportunities in music tech, EdTech, or audio education.

Rupert Taylor

PRO

I am Rupert Taylor, a Senior Audio Engineer and Music Educator with 15+ years spanning professional music production, EdTech content creation, AI tooling, and community support. I have a proven track record managing end-to-end audio workflows for global platforms, building and scaling learner communities of 5,500+ members, and delivering 1,000+ high-quality educational lessons. I am equally at home in technical audio roles and user-facing support or community positions. I am open to remote roles in music tech, EdTech, or audio education. I am excited to bring my combination of technical expertise and community-building skills to new remote opportunities in music tech, EdTech, or audio education.

Available to hire

I am Rupert Taylor, a Senior Audio Engineer and Music Educator with 15+ years spanning professional music production, EdTech content creation, AI tooling, and community support. I have a proven track record managing end-to-end audio workflows for global platforms, building and scaling learner communities of 5,500+ members, and delivering 1,000+ high-quality educational lessons. I am equally at home in technical audio roles and user-facing support or community positions. I am open to remote roles in music tech, EdTech, or audio education.

I am excited to bring my combination of technical expertise and community-building skills to new remote opportunities in music tech, EdTech, or audio education.

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Language

English
Fluent
German
Intermediate

Work Experience

Senior Creative Producer (Music) & Community Lead at Melodics Limited
November 1, 2017 - Present
Audio for Education: Produced 1,000+ high-quality music lessons and authentic covers, maintaining audio consistency across a global music learning app used by learners worldwide. Community Leadership: Built and managed a community of 5,500+ members — responding to user queries, moderating spaces, and driving a consistently high-quality learner experience. Event Hosting & Production: Hosted 15+ live online community events and workshops; managed full post-production pipeline — editing, mixing, and publishing sessions as polished video podcasts. Bug Reporting & QA: Identified, documented, and escalated technical issues on behalf of the user community; liaised between users and internal teams to resolve platform problems efficiently. User Onboarding: Guided new community members through platform features and content, reducing friction and improving early user retention. Technical Excellence: Edited, mixed, and mastered all app audio including interstitial sounds and lesson previews, m
Customer Success Specialist at Melodics Limited
January 1, 2021 - Present
Primary technical support contact for users, resolving complex platform and audio issues with high satisfaction rates. Designed, implemented, and continuously refined the Intercom Fin AI chatbot — significantly reducing inbound support volume by automating resolution of common user queries. Collaborated with product and engineering teams to surface recurring issues, contributing directly to platform improvements and reduced churn. Developed support documentation and user-facing resources to improve self-service resolution rates.
Freelance Sound Engineer (Mixing & Mastering) at Self-Employed
January 1, 2021 - Present
Delivered professional mixing and mastering services for independent artists and content creators, meeting commercial loudness targets and technical standards. Managed end-to-end remote project lifecycles with fast turnaround times. Audio restoration using iZotope RX for dialogue cleanup and noise reduction across multimedia projects.
Music Producer, Remixer & DJ at XXxy
January 1, 2009 - December 31, 2021
Produced original electronic music and high-profile remixes for New Order, Clean Bandit, and Sub Focus. Founded and managed Sour Edits record label — overseeing production, distribution, and artist relations. Toured internationally as a DJ; collaborated with emerging artists on professional demos for major label submission.

Education

A Levels at Cheadle Hulme School, Cheshire, England
January 11, 2030 - March 24, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Gaming, Education, Software & Internet
    uniE603 Drums lesson mix for Melodics
    Mixdown of a Nu Metal style track for use in the Melodics app music master mixing audio