Rebekah Koshak

Develop and execute multi-channel marketing campaigns across email, social media, web, and print to increase brand visibility and client engagement; design marketing assets using Adobe Creative Suite; manage and optimize email campaigns with segmentation; analyze website, email, and social performance metrics; conduct market research and collaborate with cross-functional teams to ensure consistent brand messaging and campaign alignment.

Created and implemented branding guidelines across multiple platforms; produced graphics for marketing campaigns (email, print, digital, and social); initiated and executed marketing campaigns; improved administrative processes resulting in a 25% productivity increase; prepared reports and presentations for board meetings; managed ordering, work orders, and client billing processes.

Oversee customer interactions across email, phone, social media, and in-person channels; address and resolve customer issues; create and execute social media campaigns and on-brand content; implement and manage CRM tools to streamline interactions and data analysis; manage front desk sales team ensuring lead conversions and CRM tracking; monitor and analyze social media metrics.