Available to hire
An artist who trained in classical art but works digitally these days. Specialises in conceptual portraiture with historical motifs.
Previously worked as a Credit Specialist and customer service professional, resolving hardware/software issues, coordinating support across teams, and assisting managers and senior colleagues with customer complaints.
Experience Level
Language
English
Fluent
Portuguese
Fluent
Work Experience
Credit Specialist at NEXT Online
January 1, 2020 - August 1, 2023Provided credit and customer support, identifying and preventing fraud, and ensuring smooth operations for users. Collaborated with internal tools and support processes to resolve issues and support customers.
Customer Service Adviser at PPL PRS Ltd
September 1, 2018 - September 1, 2019Supported customer service operations as an adviser, assisting with customer issues and contributing to resolution and process support.
Customer Service Representative at Octopus Energy
March 1, 2018 - May 1, 2018Handled customer service inquiries and issue resolution as a customer service representative for Octopus Energy.
Retail Artist at MAC Cosmetics
November 1, 2017 - January 1, 2018Worked as a retail artist for MAC Cosmetics.
1st Line Helpdesk Analyst at Fujitsu Telecommunications Europe Limited
September 1, 2014 - June 1, 2017Provided ICT helpdesk and technical support (B2B) to global companies, collaborating with 2nd and 3rd level support teams and assisting a Dutch bank organization.
Sales Assistant at Joaquim Santana Unes e Irmão, Lda
June 1, 2001 - August 1, 2006Worked as a sales assistant, supporting retail operations and customer-facing activities.
Education
Bachelor's Drawing (Fine Arts) at Faculty of Fine Arts, University of Lisbon
January 1, 2000 - August 1, 2006Qualifications
Industry Experience
Financial Services, Retail, Education, Professional Services, Telecommunications
Experience Level
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