RM

Rachel Mendel

Available to hire

I’m Rachel Mendel, a versatile copy and content lead who helps brands turn complex ideas into clear, compelling messaging.

About

I’m Rachel Mendel, a versatile copy and content lead who helps brands turn complex ideas into clear, compelling messaging. With experience across in-house and agency settings, I own end-to-end projects—from shaping brand narratives, positioning and tone of voice, to creating campaign copy and long-form editorial across every channel.

I’ve led large, high-visibility work for The New York Times (including The New York Times Climate Hub and International campaigns), and I’ve also delivered award-winning content and strategy for organisations including Irish Waterways and Bank of Ireland. I’m a hands-on collaborator and a meticulous writer/editor, comfortable translating big briefs into audience-first copy for everything from websites and CRM journeys to social, print, video, audio and OOH.

  • 10 years' experience
  • Joined September 2026

Industry experience

  • Media & Entertainment
  • Non-Profit Organization
  • Education
  • Travel & Hospitality
  • Financial Services
  • Professional Services
  • Retail
  • Government
  • Healthcare
  • Consumer Goods

Work experience· 4 roles

Freelance Copy Lead & Content StrategistJan 2023 – Present · 3 yrs 11 mos

Conceptual ideation and campaign copywriting from the big idea through to execution; develop tone of voice and brand messaging; lead content and creative strategy. Write across radio, audio, video, print, social, OOH, POS, paid social, websites, blogs/editorial, CRM/email, corporate communications and sales. Translate complex briefs, products and concepts into audience-first, differentiated copy.

Copy Lead · The New York Times InternationalJan 2019 – Jan 2023 · 4 yrs 1 mo

Led creative strategy and copywriting across international marketing for events, campaigns, print, retail, social and B2B. Owned positioning, verbal identity and tone of voice for the Climate Hub and related activations, including building distinct sub-brands for B2B audiences and writing multi-iteration website flows. Created copy for major brand awareness and ticketing campaigns across print/audio/digital/email/video and paid/owned social. Owned all marketing copy for the International Edition newspaper, including campaign concepts, landing pages, flyers, emails, print and POS across key regions; produced sales letters, print ads and B2B assets; supported customer comms and CRM messaging overhauls.

Senior Creative · eight&fourJan 2018 – Jan 2019 · 1 yr 1 mo

Provided creative strategy and copywriting for client campaigns and new business pitches: insight gathering, creative platform and big idea, positioning/messaging and full-funnel copy across assets. Helped transition the agency toward integrated work, winning its first TTL campaign and leading subsequent pitches. Developed lead generation campaign work for Ronald McDonald House Charities, and created social campaigns and brand guidelines for luxury hotel chain ME by Melia. Wrote across video, radio, social, editorial, online, pitch/presentation, print and OOH; produced awards submissions.

Head of Content, Plus 1 Communications · Plus 1 CommunicationsJan 2016 – Dec 2018 · 3 yrs

Education

Master of Arts (Creative Writing - Prose Fiction) · University of East Anglia2030 – 2026
BA (English) · Loughborough University2030 – 2026

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