I’m Rachmad Janatul Pirdaus, a French Literature undergraduate with 5+ years of customer service experience, organizational leadership, and event coordination. I have experience handling 10–20 daily customer transactions, producing 8–10 digital news contents per day, and coordinating large‑scale events attended by up to 11,200 participants. I value clear communication, cross‑cultural understanding, and public relations, which I have developed through leadership roles and public speaking experiences. I am passionate about travel, hospitality, and delivering excellent customer experiences in fast‑paced and dynamic environments. Off the clock, I enjoy travel and learning about different cultures, which fuels my ambition to create memorable experiences. I thrive in fast‑paced environments and love turning feedback into better public relations, events, and customer journeys. Proficient with Word, Excel, CapCut, Canva, and other tools, I enjoy public speaking, MC, and coordinating complex programs.

Rachmad Janatul Pirdaus

I’m Rachmad Janatul Pirdaus, a French Literature undergraduate with 5+ years of customer service experience, organizational leadership, and event coordination. I have experience handling 10–20 daily customer transactions, producing 8–10 digital news contents per day, and coordinating large‑scale events attended by up to 11,200 participants. I value clear communication, cross‑cultural understanding, and public relations, which I have developed through leadership roles and public speaking experiences. I am passionate about travel, hospitality, and delivering excellent customer experiences in fast‑paced and dynamic environments. Off the clock, I enjoy travel and learning about different cultures, which fuels my ambition to create memorable experiences. I thrive in fast‑paced environments and love turning feedback into better public relations, events, and customer journeys. Proficient with Word, Excel, CapCut, Canva, and other tools, I enjoy public speaking, MC, and coordinating complex programs.

Available to hire

I’m Rachmad Janatul Pirdaus, a French Literature undergraduate with 5+ years of customer service experience, organizational leadership, and event coordination. I have experience handling 10–20 daily customer transactions, producing 8–10 digital news contents per day, and coordinating large‑scale events attended by up to 11,200 participants. I value clear communication, cross‑cultural understanding, and public relations, which I have developed through leadership roles and public speaking experiences. I am passionate about travel, hospitality, and delivering excellent customer experiences in fast‑paced and dynamic environments.

Off the clock, I enjoy travel and learning about different cultures, which fuels my ambition to create memorable experiences. I thrive in fast‑paced environments and love turning feedback into better public relations, events, and customer journeys. Proficient with Word, Excel, CapCut, Canva, and other tools, I enjoy public speaking, MC, and coordinating complex programs.

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Language

English
Advanced
French
Advanced

Work Experience

Store Assistant – Part Time at UD. Irama Tanjung
January 1, 2015 - Present
Served and assisted 10-20 customers daily, ensuring responsive service and a smooth purchasing experience. Managed 10-20 daily sales transactions and inventory; maintained stock levels, conducted routine stock checks, and organized product displays to improve accessibility and customer satisfaction.
Media & Production – Internship at LKBN ANTARA Central Java
January 1, 2024 - January 1, 2025
Produced and published 8-10 daily news contents across Instagram, TikTok, X, YouTube and the ANTARA Central Java website; gained hands-on experience in media production and newsroom operations; planned journalism training programs and competitions for junior high students in Semarang, supporting event coordination and participant outreach.
Head of Public Relations at PKKMB UNNES
January 1, 2024 - December 31, 2024
Monitored and evaluated Public Relations tasks during PKKMB UNNES 2024, an orientation event attended by approximately 11,200 participants; collected online and offline feedback from about 1,200 participants to measure satisfaction and event impact; compiled evaluation reports and strategic recommendations.
Vice Head of Commission III at DPM KM (Students Representative Council) UNNES
January 1, 2024 - December 31, 2024
Assisted the Head of Commission III in coordinating programs and managing commission members; facilitated aspiration forums and institutional communication with 64 UKMs; drafted organizational regulations with Forum UKM and legislative bodies; conducted outreach to 9 faculty-level UKMs.
Person in Charge at La Journée des Merveilles
January 1, 2024 - December 31, 2024
Organized national-level competitions in solo vocal, news reading, poetry reading, and photography with approximately 30 participants; initiated and managed a career seminar featuring alumni speakers from tourism and entrepreneurship.
President at Gargantua
January 1, 2023 - December 31, 2024
Led a 24-member student organization, overseeing strategic planning and governance; revised internal regulations and restructured governance systems to improve operational effectiveness; organized 2 national competitions, 3 seminars, and 1 large-scale French Literature festival.
Person in Charge at La Journée Amicale
January 1, 2023 - December 31, 2023
Led campus orientation program for approximately 100 new French Literature students; invited high-achieving alumni to inspire and motivate incoming students; designed interactive activities and appreciation sessions to strengthen networking among new students.

Education

Bachelor of Arts at Semarang State University
January 1, 2021 - January 1, 2026
Bachelor of Arts at Semarang State University
January 1, 2021 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Professional Services, Retail, Travel & Hospitality