I’m Rachmad Janatul Pirdaus, a French Literature undergraduate with 5+ years of customer service experience, organizational leadership, and event coordination. I have experience handling 10–20 daily customer transactions, producing 8–10 digital news contents per day, and coordinating large‑scale events attended by up to 11,200 participants. I value clear communication, cross‑cultural understanding, and public relations, which I have developed through leadership roles and public speaking experiences. I am passionate about travel, hospitality, and delivering excellent customer experiences in fast‑paced and dynamic environments.
Off the clock, I enjoy travel and learning about different cultures, which fuels my ambition to create memorable experiences. I thrive in fast‑paced environments and love turning feedback into better public relations, events, and customer journeys. Proficient with Word, Excel, CapCut, Canva, and other tools, I enjoy public speaking, MC, and coordinating complex programs.
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