Available to hire
I am a dedicated and approachable Customer Care professional with excellent communication and problem-solving skills. My experience includes handling customer inquiries, resolving issues efficiently, and ensuring client satisfaction. I am friendly, open-minded, and detail-oriented, with a background in teaching, data annotation, and community-based health projects. I am highly adaptable and motivated to grow professionally while delivering high-quality service and results both independently and in team settings.
Language
English
Fluent
Hausa
Advanced
Work Experience
Customer Support Representative at Kaduna Electricity Distribution Company
January 1, 2025 - January 1, 2025Instructed and assessed students in Physics and Basic Science, assisted with lesson planning, record-keeping, classroom management, and promoted interactive learning through hands-on activities.
Customer Care Representative at Government Day Secondary, Zamfara State
January 1, 2021 - January 1, 2021Responded to customer inquiries via phone, email, and chat. Resolved complaints efficiently, provided accurate information about products, and updated customer information attentively.
Field Enumerator / LQAS Volunteer (WHO Project)
January 1, 2024 - January 1, 2024Collected and validated health survey data under WHO’s Local Quality Assurance Sampling (LQAS) project while ensuring accuracy and confidentiality.
Education
Bachelor of Science Education (Physics) at Usman Danfodio University Sokoto
January 1, 2016 - January 1, 2021Qualifications
Industry Experience
Education, Healthcare
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