MR

MD Raihan Ahmed

Available to hire

I’m MD Raihan Ahmed, a customer-focused professional with 10+ years of UK hospitality experience and hands-on expertise in graphic design and digital support.

About

I’m MD Raihan Ahmed, a customer-focused professional with 10+ years of UK hospitality experience and hands-on expertise in graphic design and digital support. I manage reservations and customer communications, handle online enquiries, and help keep business information accurate—while also supporting day-to-day operations with a calm, professional approach.

Alongside front-of-house and administration, I freelance and create marketing materials for restaurant clients, designing flyers, menus, event posters and social media content. I’m confident using tools like Canva, Adobe Photoshop, and Google Sheets, and I enjoy turning ideas into consistent branding that helps businesses attract and retain customers.

  • 8 years' experience
  • Joined October 2026

Industry experience

  • Travel & Hospitality
  • Media & Entertainment
  • Education
  • Professional Services
  • Retail

Work experience· 10 roles

Bartender · Delhi Brasserie LtdJul 2024 – Feb 2025 · 8 mos

Prepared and served drinks to a high standard during busy service periods while maintaining bar stock. Followed food hygiene, health and safety procedures and supported smooth service in a fast-paced hospitality environment.

Bartender · Delhi Brasserie Ltd, SohoJul 2024 – Feb 2025 · 8 mos

Prepared and served drinks to a high standard during busy service periods. Maintained bar stock and followed food hygiene, health and safety procedures.

Reservations & Digital / Customer Support · Delhi Brasserie LtdJan 2024 – Present · 2 yrs 11 mos

Confirmed customer bookings and managed reservation communications via phone, email, and online channels. Responded to customer enquiries promptly and professionally, maintained accurate online business information, and supported SEO updates. Created and published promotional content for Instagram and Facebook, and designed digital marketing materials for restaurant promotions. Built and maintained Google Sheets rotas to support staff scheduling and organisation.

Reservations & Digital / Customer Support · Delhi Brasserie Ltd, SohoJan 2024 – Present · 2 yrs 11 mos
Freelance Graphic Designer (Remote) · Royal Tiger & Vojan Indian RestaurantJan 2022 – Present · 4 yrs 11 mos
Freelance Graphic Designer (Remote) · Royal Tiger & Vojan Indian Restaurant, EssexJan 2022 – Present · 4 yrs 11 mos
Care / Support Role (Part-time) · Care UKMar 2018 – Apr 2018 · 2 mos
Care / Support Role (Part-time) · Care UK, WokingMar 2018 – Apr 2018 · 2 mos

Education· 10

HND Business & Finance · Global Banking College2020 – 2026
GCSE English (Grade 5 / Entry Level 3) · London Trinity College2015 – 2026
Diploma in Food Preparation & Culinary Arts · Tommy Miah's Hospitality Management Institute2010 – 2026
Bachelor of Business Studies (B.B.S) · Madan Mohan College & University2009 – 2026

Certifications and awards

City & Guilds IVQ Level 2 – Food Preparation & Cooking2010 – 2026
City & Guilds IVQ Level 2 – Food Preparation & Cooking2010 – 2026

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