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Hi, I'm Rakhi Sharma, a product designer who loves turning complex B2B SaaS challenges into intuitive, scalable experiences. I specialize in design systems, heuristic evaluation, and user-centered improvements to boost usability and engagement. Most recently, I led a legacy product redesign that modernized the UI and contributed to a $7M contract renewal, and I enjoy collaborating across product, engineering, and data science teams to build AI-powered UX solutions.…Hi, I'm Rakhi Sharma, a product designer who loves turning complex B2B SaaS challenges into intuitive, scalable experiences. I specialize in design systems, heuristic evaluation, and user-centered improvements to boost usability and engagement. Most recently, I led a legacy product redesign that modernized the UI and contributed to a $7M contract renewal, and I enjoy collaborating across product, engineering, and data science teams to build AI-powered UX solutions.

Rakhi Sharma

Product Designer, UI Designer, UX Designer, +2

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Hi, I'm Rakhi Sharma, a product designer who loves turning complex B2B SaaS challenges into intuitive, scalable experiences. I specialize in design systems, heuristic evaluation, and user-centered improvements to boost usability and engagement. Most recently, I led a legacy product redesign that modernized the UI and contributed to a $7M contract renewal, and I enjoy collaborating across product, engineering, and data science teams to build AI-powered UX solutions.…Hi, I'm Rakhi Sharma, a product designer who loves turning complex B2B SaaS challenges into intuitive, scalable experiences. I specialize in design systems, heuristic evaluation, and user-centered improvements to boost usability and engagement. Most recently, I led a legacy product redesign that modernized the UI and contributed to a $7M contract renewal, and I enjoy collaborating across product, engineering, and data science teams to build AI-powered UX solutions.

Available to hire

Hi, I’m Rakhi Sharma, a product designer who loves turning complex B2B SaaS challenges into intuitive, scalable experiences. I specialize in design systems, heuristic evaluation, and user-centered improvements to boost usability and engagement.

Most recently, I led a legacy product redesign that modernized the UI and contributed to a $7M contract renewal, and I enjoy collaborating across product, engineering, and data science teams to build AI-powered UX solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Product Designer at HiLabs

July 1, 2025 - July 1, 2025

Led UX design for three plus flagship products, including Roster Automation, SurgeAI, and Provider Directory Accuracy, reducing operational inefficiencies for healthcare payers by 40%. Built and scaled a multi-product design system with 60+ reusable components and a dedicated documentation app, cutting design-to-dev handoff time by 30% and ensuring consistency across SaaS platforms. Identified doctors’ competitiveness, proposed peer tracker in PCM SP POC, securing client win. Created onboarding flows and interactive UI tutorials, reducing new user onboarding time and improving adoption during client rollouts. Collaborated with product managers, engineers, and data scientists to design AI-powered UX solutions for roster management, reducing manual effort by 20% through predictive analytics and streamlined workflows.

Product Design Intern at Sporty

June 1, 2023 - June 1, 2023

Redesigned workout tracking and recommendation flows for an AI-powered fitness app, improving task completion success rate by 20% in prototype testing. Created high-fidelity prototypes and design specs that reduced engineering rework by 15%, enabling faster MVP delivery. Conducted user testing with over 30 participants, gathering insights that shaped personalized dashboards and boosted early engagement.

UI/UX Intern at Brandlution

March 1, 2023 - March 1, 2023

Designed core job portal workflows (profile creation, job search, and application tracking), improving user navigation and reducing bounce rates in usability tests by 15%. Conducted competitor analysis and user interviews, providing design insights that influenced the portal’s information architecture and final UI layout. Collaborated with developers on pixel-perfect UI implementation, reducing design-to-dev QA cycles by 20%.