I am an experienced Administrative assistant and Virtual assistant.

Ralitsa Marinova Nedelcheva

I am an experienced Administrative assistant and Virtual assistant.

Available to hire

I am an experienced Administrative assistant and Virtual assistant.

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

Bulgarian
Fluent
English
Fluent

Work Experience

Sales specialist at Kronospan Ltd.
May 1, 2022 - Present
Managed daily communication with clients and sales representatives across Europe and East Africa, ensuring customer satisfaction. Enhanced operational efficiency by effectively using the company’s ERP system. Streamlined coordination with production planning, logistics, procurement, warehouse, and accounting teams to meet deadlines. Monitored payment terms and maintained accurate tracking of accounts receivable. Prepared trade and bank documents, ensuring compliance and timely shipments by container and vessel loads.
Export Specialist at Elkabel JSC
June 1, 2018 - May 1, 2022
Oversaw international customer orders from placement to completion, acting as the primary liaison between clients and internal teams. Coordinated communications for seamless execution of international tenders, including document preparation and submission. Conducted business meetings and developed strong relationships with existing and potential clients and logistic companies. Prepared payment documents, including Letters of Credit, in line with international trade standards. Leveraged SAP for efficient order and data management.
Tax agent at Pan Resource LTD
January 1, 2017 - April 1, 2018
Reviewed client tax data and submitted claims to the Irish Revenue system. Managed sensitive customer information and processed financial transactions securely. Prepared daily reports using Salesforce and ensured accuracy in client profiles.
Call operator at Bulgar ia Plus
November 1, 2015 - July 1, 2016
Prepared quotations, processed orders, and coordinated supplier purchases. Tracked orders from supplier to delivery, ensuring adherence to deadlines. Delivered exceptional customer service and sales support to clients over the phone.

Education

Master's Degree in Logistics and Supply Chain at Nikola Vaptsarov Naval Academy
January 1, 2019 - January 1, 2021
Bachelor Degree in International Economic Relations at Academy of Economics "D. A. Tsenov"
January 1, 2011 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Manufacturing, Wholesale & Distribution, Transportation & Logistics, Professional Services

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

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