I am a strategy director who designs at the intersection of user behavior, brand, and technology to create experiences that people actually use. I translate cultural insight into visions, service ecosystems, and AI-enabled products, believing that strategy is about designing the conditions for meaningful participation among people, tech, and brands. I lead multi-disciplinary teams from insight through prototype, facilitate client workshops, and shape integrated strategies spanning digital and physical touchpoints. I excel at bridging UX thinking with brand strategy and act as connective tissue across creative, product, and technology disciplines.

Raluca Sultan

I am a strategy director who designs at the intersection of user behavior, brand, and technology to create experiences that people actually use. I translate cultural insight into visions, service ecosystems, and AI-enabled products, believing that strategy is about designing the conditions for meaningful participation among people, tech, and brands. I lead multi-disciplinary teams from insight through prototype, facilitate client workshops, and shape integrated strategies spanning digital and physical touchpoints. I excel at bridging UX thinking with brand strategy and act as connective tissue across creative, product, and technology disciplines.

Available to hire

I am a strategy director who designs at the intersection of user behavior, brand, and technology to create experiences that people actually use. I translate cultural insight into visions, service ecosystems, and AI-enabled products, believing that strategy is about designing the conditions for meaningful participation among people, tech, and brands.

I lead multi-disciplinary teams from insight through prototype, facilitate client workshops, and shape integrated strategies spanning digital and physical touchpoints. I excel at bridging UX thinking with brand strategy and act as connective tissue across creative, product, and technology disciplines.

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent
Hungarian
Fluent
German
Fluent
French
Intermediate

Work Experience

Head of Strategy at Future Inc
August 26, 2024 - Present
Led transformation strategy from a traditional PR approach to social storytelling and tech-enabled brand communications. Managed a 5‑person interdisciplinary team. Maintained direct liaison with C‑level executives, founders, and VCs. Secured major pitch wins including European Avon and Vodafone CEE, and guided strategic thinking to shape growth and social impact across markets.
Brand & Experience Strategist, Start-Up Advisor at Future Inc
January 1, 2025 - Present
Leading strategic programs that align product vision, experience design, and brand communication for technology-driven clients with social impact. Defining end-to-end experience strategies that connect user needs to business and brand objectives. Advising a MedTech start-up on brand positioning and Series A funding strategy — aligning product, experience, and go-to-market narrative.
MedTech Start-Up Advisor at Vodafone EMEA
January 1, 2025 - Present
Selected program: Vodafone AI-Powered Service for Premature Babies Linked with Their Mothers' Heartbeats — defined the experience vision, user journey framework, and brand rationale for a connected care platform.
Head of Strategy at Oxygen
January 1, 2023 - January 1, 2025
Evolved the agency strategy function toward experience and innovation-led delivery. Partnered closely with creative, design, and technology teams to co-develop experience concepts from insight through to prototype. Drove cross-disciplinary alignment across brand, UX, and product workstreams. Selected program: AI-Enabled Banking Application for Gen X.
European Brand Strategy Director at Cheil
January 1, 2022 - January 1, 2023
Transformed the regional strategy function toward innovation and experience-driven delivery. Collaborated with designers and technologists to develop experience concepts from insight through prototype. Managed multi-market strategic programmes across health, technology, and enterprise sectors. Selected: Acromegaly Early Diagnosis AI-Powered Tool — shaped the experience strategy and user journey.
Innovation & Communication Strategy Consultant at Future Inc
January 1, 2020 - January 1, 2022
Supported high-growth start-ups and technology companies in aligning brand, product, and experience strategy. Mentored founders in connecting product vision with cultural relevance and market adoption. Selected: GTM for Glossybox as a Web2 to Web3 migration — defined the community-led growth model and experience ecosystem for the transition.
Senior Brand Strategist at Saatchi & Saatchi, TBWA, Havas
January 1, 2016 - January 1, 2020
Delivered cultural and digital experience transformation programmes for global consumer brands. Integrated cultural insight into product and communication ecosystems, collaborating with UX and creative teams to deliver experience-led solutions. Selected: Digitalisation of Henkel Beauty Brands (Collab with Henkel X) — defined the digital experience framework connecting heritage brands to new digital touchpoints and behaviours.
Senior Brand Strategist at Freelance
January 1, 2015 - January 1, 2016
Directed global ethnographic research programmes informing retail and digital transformation strategies. Designed integrated branding and experience systems for global FMCG clients. Selected: Nescafé Retail Communication & Branding System for Digital — created the strategic framework for a digitally-integrated retail experience system across global markets.
Digital Brand Strategist at Renault
January 1, 2010 - January 1, 2015
Contributed to global digital transformation strategy across an automotive portfolio. Developed early digital ecosystem frameworks connecting brand, content, and product experience.

Education

BA Urban Anthropology at Universitat de Barcelona
January 11, 2030 - October 8, 2025
Master in Branding for Cultural Brands at London Business School
January 11, 2030 - October 8, 2025
Bachelor's degree in Urban Anthropology at University of Barcelona
January 11, 2030 - October 8, 2025
Master in Branding for Cultural Brands at London Business School
January 11, 2030 - October 8, 2025
Bachelor of Arts in Urban Anthropology at Universitat de Barcelona
January 11, 2030 - October 8, 2025
Master in Branding for Cultural Brands at London Business School
January 11, 2030 - October 8, 2025
MA Branding for Cultural Brands at London Business School
January 11, 2030 - April 22, 2026
BA Urban Anthropology at Universitat de Barcelona
January 11, 2030 - April 22, 2026
Y Combinator Graduate at Design Thinking Academy Amsterdam
January 11, 2030 - April 22, 2026

Qualifications

Bachelor of Arts in Urban Anthropology
January 11, 2030 - October 8, 2025
Master in Branding for Cultural Brands
January 11, 2030 - October 8, 2025
Y Combinator Graduate
January 11, 2030 - April 22, 2026

Industry Experience

Media & Entertainment, Professional Services, Telecommunications, Software & Internet, Education, Other, Healthcare, Life Sciences, Consumer Goods