I am a data-focused professional based in Calgary with 3+ years of experience across digital platforms, academic services and healthcare settings. I have a track record of validating online content and resolving 100+ weekly academic queries using Python and SQL, and I excel at turning data into actionable insights. I am proficient in Python, SQL, Excel, data validation and cybersecurity tools, with a keen eye for detail and strong communication. I thrive in independent work and cross-functional teams, and I enjoy authorship of technical docs and reports that boost efficiency and support student and customer success.

Aathira Ramachandran

I am a data-focused professional based in Calgary with 3+ years of experience across digital platforms, academic services and healthcare settings. I have a track record of validating online content and resolving 100+ weekly academic queries using Python and SQL, and I excel at turning data into actionable insights. I am proficient in Python, SQL, Excel, data validation and cybersecurity tools, with a keen eye for detail and strong communication. I thrive in independent work and cross-functional teams, and I enjoy authorship of technical docs and reports that boost efficiency and support student and customer success.

Available to hire

I am a data-focused professional based in Calgary with 3+ years of experience across digital platforms, academic services and healthcare settings. I have a track record of validating online content and resolving 100+ weekly academic queries using Python and SQL, and I excel at turning data into actionable insights.

I am proficient in Python, SQL, Excel, data validation and cybersecurity tools, with a keen eye for detail and strong communication. I thrive in independent work and cross-functional teams, and I enjoy authorship of technical docs and reports that boost efficiency and support student and customer success.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent
Hindi
Advanced
Malayalam
Advanced

Work Experience

Online Data Analyst at TELUS Digital
October 1, 2025 - October 1, 2025
Researched and evaluated digital map content, identifying and correcting over 200 inaccuracies weekly to improve search engine accuracy for more than 10 million global users. Maintained quality assurance processes across search-related projects, ensuring 98% accuracy in data representation and adherence to internal content standards. Validated and analyzed data sets to enhance search result precision and support improvements in digital mapping functionality. Collaborated cross-functionally to resolve customer issues and improve customer experience through accurate content moderation and communication.
Cybersecurity Intern at Manpower
January 1, 2025 - January 1, 2025
Conducted 15+ penetration tests using Burp Suite to identify vulnerabilities (XXE, XSS, SQL injection), enhancing technical proficiency in web application security. Performed vulnerability assessments across 20 simulated environments, identifying critical flaws and documenting findings to support hands-on technical development. Compiled detailed penetration test reports with actionable recommendations, strengthening system security and improving awareness of vulnerabilities. Handled sensitive information with discretion while supporting industry trends in cybersecurity and demonstrating the ability to work independently.
Administrative Assistant at Calgary Eye Centre
August 1, 2024 - August 1, 2024
Improved appointment scheduling efficiency by 20% through coordination of over 50 weekly patient bookings. Reduced supply stockouts by 40% by streamlining inventory management and procurement processes. Maintained 99% data accuracy across 500+ patient records, ensuring compliance and audit readiness while managing sensitive information. Delivered high customer experience and customer service by serving as primary contact for 200+ weekly patients, applying organizational skills, attention to detail, and CRM tools to manage interactions and records.
Academic Solutions Analyst at Chegg
November 1, 2020 - November 1, 2020
Delivered 100+ academic solutions weekly with a 95% satisfaction rating, ensuring audit readiness. Created structured content summaries for quality assurance and audit for analytics and internal reviews. Adapted responses based on user feedback, maintaining consistent output quality and improving response relevance across multiple academic disciplines. Demonstrated communication skills and ability to work independently while supporting customer service across multiple academic disciplines using CRM tools to track and refine responses.
Web Development Intern at Keltron Knowledge Centre
May 1, 2017 - May 1, 2017
Collaborated on the design of a biometric attendance system for 500 employees, applying HTML, MySQL, and PHP to improve accuracy and reduce manual tracking errors.
Software Development Intern at Nexegen Technologies
March 1, 2015 - March 1, 2015
Completed a 10-day industrial training program focused on Java programming, gaining hands-on experience in object-oriented development and software design principles. Contributed to two small-scale projects during training, applying core Java concepts to build functional modules and improve coding proficiency in real-world scenarios.

Education

Certificate at IBM Data Analyst Professional Certificate
January 11, 2030 - November 1, 2025
Certificate at Microsoft Azure AI900 Professional Certificate
January 11, 2030 - September 1, 2025
Certificate at NPower Canada Cybersecurity Certification
January 11, 2030 - November 1, 2024
Master of Technology at APJ Abdul Kalam Technological University
January 11, 2030 - August 1, 2018
Bachelor of Technology at University of Calicut
January 11, 2030 - August 1, 2016
Master of Technology, Computer Science & Engineering at APJ Abdul Kalam Technological University, India
January 11, 2030 - August 1, 2018
Bachelor of Technology, Computer Science & Engineering at University of Calicut, India
January 11, 2030 - August 1, 2016

Qualifications

IBM Data Analyst Professional Certificate
January 11, 2030 - November 1, 2025
Microsoft Azure AI900 Professional Certificate
January 11, 2030 - September 1, 2025
Cybersecurity Certification
January 11, 2030 - November 1, 2024
IBM Data Analyst Professional Certificate
January 11, 2030 - November 1, 2025
Microsoft Azure AI900 Professional Certificate
January 11, 2030 - September 1, 2025
NPower Canada Cybersecurity Certification
January 11, 2030 - November 1, 2024

Industry Experience

Healthcare, Education, Software & Internet, Professional Services, Telecommunications