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I am an administrative and client service professional with experience supporting high-volume offices in real estate and health care settings. I excel at scheduling, front desk operations, CRM management, and coordinating daily workflows. Known for my strong organization, attention to detail, and the ability to keep operations running efficiently while delivering excellent client service. I thrive in fast-paced environments and enjoy optimizing processes to improve outcomes.…I am an administrative and client service professional with experience supporting high-volume offices in real estate and health care settings. I excel at scheduling, front desk operations, CRM management, and coordinating daily workflows. Known for my strong organization, attention to detail, and the ability to keep operations running efficiently while delivering excellent client service. I thrive in fast-paced environments and enjoy optimizing processes to improve outcomes.

Rashawn Sangster

Project Manager, Production Manager, Studio Manager, +2

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I am an administrative and client service professional with experience supporting high-volume offices in real estate and health care settings. I excel at scheduling, front desk operations, CRM management, and coordinating daily workflows. Known for my strong organization, attention to detail, and the ability to keep operations running efficiently while delivering excellent client service. I thrive in fast-paced environments and enjoy optimizing processes to improve outcomes.…I am an administrative and client service professional with experience supporting high-volume offices in real estate and health care settings. I excel at scheduling, front desk operations, CRM management, and coordinating daily workflows. Known for my strong organization, attention to detail, and the ability to keep operations running efficiently while delivering excellent client service. I thrive in fast-paced environments and enjoy optimizing processes to improve outcomes.

Available to hire

I am an administrative and client service professional with experience supporting high-volume offices in real estate and health care settings. I excel at scheduling, front desk operations, CRM management, and coordinating daily workflows.

Known for my strong organization, attention to detail, and the ability to keep operations running efficiently while delivering excellent client service. I thrive in fast-paced environments and enjoy optimizing processes to improve outcomes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Real Estate Agent at The Agency

December 1, 2024 - Present

Managed rental and sales transactions, coordinating schedules, client communication, and documentation. Maintained CRM database to track leads, client follow-ups, and transaction progress. Resolved last-minute scheduling conflicts to ensure smooth operations. Drafted marketing materials, email templates, and property descriptions to support office efficiency.

Patient Access Representative at JAG Physical Therapy

February 1, 2024 - November 1, 2024

Greeted and checked in 100+ patients daily in a high-volume front desk environment. Scheduled appointments for 12 therapists, optimizing office workflow and resolving conflicts. Maintained over 1,000 patient files digitally and physically, ensuring accurate record keeping. Selected as key holder for reliability, responsibility, and strong customer service skills.

Customer Service Agent at Worth While Events

August 1, 2022 - December 1, 2023

Collaborated with large event teams to execute events for 500+ guests. Managed guest services and resolved last-minute operational issues to ensure smooth execution.

Office Assistant at SUNY Cortland

August 1, 2021 - May 1, 2022

Managed recruitment reports and school contact databases for streamlined access. Assisted with scheduling, office correspondence, and prospective student communications.

Social Media Manager at Two Spoons

August 1, 2017 - February 1, 2020

Supported marketing campaigns for client restaurants and managed digital communications. Increased website traffic from 50 to 4,000 weekly visitors through targeted digital marketing.