Available to hire
I am a passionate web and product designer with a degree in Fine Arts from E.S.A.D. in Portugal. With over three years of experience in transforming project requirements into tangible products, I specialize in branding systems, web interfaces, and SaaS tools that I have developed and brought to market.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
Portuguese
Fluent
English
Advanced
Spanish; Castilian
Advanced
German
Intermediate
Work Experience
Founder and Chief Designer at AI.RTON Agency
January 1, 2024 - PresentA branding and digital agency focused on a 48-hour delivery model, specifically targeting the Angolan market. Developed comprehensive brand identities and websites for clients across Luanda and launched 4 AI-powered web apps.
Web Designer at Visage Lounge
January 1, 2025 - PresentDesigned and implemented a responsive institutional website for a beauty and barber salon, resulting in an increase in online bookings and securing a documented revenue safety of 180,000 Kz per month.
Web Designer & Developer of AI Products at TaskUs
January 1, 2024 - PresentManaged the development of six standalone web products and optimized user experiences for mobile-first markets, resulting in more than a 150% increase in inquiries post-launch.
UX Researcher & Quality Specialist at TaskUs
January 1, 2025 - February 1, 2026Evaluated and optimized generative AI results for over 400 tasks per week with a systematic error rate of less than 2%. Developed RLHF feedback frameworks.
LLM Evaluation Specialist & Localization Designer at Translated / Uber
March 1, 2022 - September 1, 2024Assessed AI-generated content for Portuguese-speaking markets, ensuring cultural appropriateness and quality of UX texts.
Content Moderation & LLM Training Specialist at TaskUs
January 1, 2025 - February 1, 2026Built and maintained a training library of 10,000+ annotated items across text, image, and video to support LLM fine-tuning cycles. Designed RLHF feedback workflows to improve inter-annotator consistency among 8+ reviewers. Onboarded 12 annotators with standardized documentation, reducing ramp-up time from 3 weeks to under 10 days. Implemented real-time QC dashboards (Airtable, Jira) to monitor annotation quality and flag recurring data issues before model training. Identified AI output failure modes and drafted targeted correction guidelines adopted by the team.
LLM Evaluation Specialist & Translator at Uber (Freelance)
March 1, 2024 - September 1, 2024Evaluated and refined LLM outputs for Portuguese-speaking markets (PT/BR/PALOP), focusing on cultural localization. Delivered structured annotation feedback using NLP evaluation frameworks, completing 400+ evaluation tasks per week with <2% error. Developed annotation guidelines for translation quality that reduced ambiguous edge cases escalated to senior review by ~25%.
Computer Support Specialist & KYC Analyst at Teleperformance Greece
August 1, 2023 - January 1, 2025Conducted KYC/AML compliance reviews including customer identification, risk assessment, and transaction monitoring, maintaining 99%+ accuracy. Restructured internal knowledge base from English into Portuguese, improving team efficiency and reducing onboarding errors for Portuguese-speaking agents by ~40%. Delivered multilingual technical support (Portuguese/English) with CSAT scores above the team average for 6 consecutive months.
Content Moderator at Accenture Portugal
November 1, 2022 - August 1, 2023Reviewed and moderated sensitive online content across text and media formats, applying policy frameworks to high-volume queues with consistent accuracy. Escalated edge-case content with documented reasoning, contributing to prevention of security incidents and providing material for team reference.
AI Tutor & Technical Translator at NterOne / Cisco (Contract)
April 1, 2022 - March 1, 2023Translated and quality-checked Cisco PRNE certification courses for Portuguese-speaking markets, using SDL Trados and MateCat; maintained technical accuracy across 50,000+ words of specialized content.
Education
Bachelor's Degree in Fine Arts at E.S.A.D.
January 1, 2013 - January 1, 2018Marketing Analysis and Automation at LinkedIn Learning
January 1, 2024 - April 8, 2026Figma Professional Training at Awwwards
January 1, 2022 - April 8, 2026Fine Arts – Design Fundamentals at E.S.A.D., Caldas da Rainha, Portugal
January 1, 2013 - January 1, 2018Qualifications
Certification in Marketing Automation
January 1, 2024 - April 8, 2026Figma Professional Certification
January 1, 2022 - April 8, 2026AML Fundamentals for Fintech & CTF
January 11, 2030 - April 8, 2026Combating Modern Slavery & Human Trafficking
January 11, 2030 - April 8, 2026Sanctions Masterclass: Ransomware & Cryptocurrency
January 11, 2030 - April 8, 2026Marketing Automation
January 11, 2030 - April 8, 2026Marketing Analytics
January 11, 2030 - April 8, 2026Having Difficult Conversations
January 11, 2030 - April 8, 2026Figma A-to-Z Professional Training
January 11, 2030 - April 8, 2026Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Education, Financial Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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