Professional Experience IT Support, Webdesigner, Lecturer and Trainer Smart Trades Training / IBB AG | Remote, Ireland | Jul 2024- ° Field Sales to acquire local businesses for Smart Trades Training, Designed websites, e-Commerce, Order Systems, implemented IT Infrastructure ° Delivered specialized training in Agile frameworks, ITIL, and Business Administration. Product Owner, Managing Director de Lorenzi | Cologne, Germany | Jun 2021 - Jul 2024 ° Spearheaded a digital transformation strategy, including the Rollout of a LMS and Assignment Platform (LxS) ° Attained a 30% increase in operational efficiency ° Directed strategic sales efforts, increasing client retention and market share. Interim Manager, Digitalization Initiatives ENALISS | Munich, Germany | Oct 2016 - May 2021 ° Led digitalization projects, contributing 5M EUR in revenue. ° Streamlined customer journeys via Salesforce platforms. Head of Business Development, Cloud Platform Neos Ventures | Munich, Germany | Oct 2014 - Oct 2016 ° Designed go-to-market strategies, driving over 8M EUR in annual revenue. ° Secured enterprise & channel partnerships, increasing market share by 25%. Area Manager, Technology Consumerization BMC Software | Frankfurt, Germany | Apr 2014 – Oct 2014 ° Managed ITIL-based projects, fulfilling an 8-digit contract with a major OEM. Regional Sales Manager, IT Solutions Realtech Software | Walldorf, Germany | Nov 2011 - Apr 2014 Led IT Infrastructure Projects, driving a 30% increase of regional revenue Regional Sales Manager, Data Centre Solutions Orchestra Service SE | Munich, Germany | Jan 2009 - Oct 2011 ° Surpassed sales targets by 140% annually. ° Expanded market presence with innovative strategies. Interims Manager, Recruitment Platform Inrema | Frankfurt, Edmonton | May 2004 - Dec 2008 ° Oversaw the creation of a web-based recruiting platform, streamlining HR processes. Award Winning Account Manager DELL | Langen, Germany | Jan 2001 - Apr 2004 ° Top-performing account manager, driving sustained sales growth. ° Cultivated and maintained key account relationships, consistently overachieving sales targets by 170%.

Ray Michael

Professional Experience IT Support, Webdesigner, Lecturer and Trainer Smart Trades Training / IBB AG | Remote, Ireland | Jul 2024- ° Field Sales to acquire local businesses for Smart Trades Training, Designed websites, e-Commerce, Order Systems, implemented IT Infrastructure ° Delivered specialized training in Agile frameworks, ITIL, and Business Administration. Product Owner, Managing Director de Lorenzi | Cologne, Germany | Jun 2021 - Jul 2024 ° Spearheaded a digital transformation strategy, including the Rollout of a LMS and Assignment Platform (LxS) ° Attained a 30% increase in operational efficiency ° Directed strategic sales efforts, increasing client retention and market share. Interim Manager, Digitalization Initiatives ENALISS | Munich, Germany | Oct 2016 - May 2021 ° Led digitalization projects, contributing 5M EUR in revenue. ° Streamlined customer journeys via Salesforce platforms. Head of Business Development, Cloud Platform Neos Ventures | Munich, Germany | Oct 2014 - Oct 2016 ° Designed go-to-market strategies, driving over 8M EUR in annual revenue. ° Secured enterprise & channel partnerships, increasing market share by 25%. Area Manager, Technology Consumerization BMC Software | Frankfurt, Germany | Apr 2014 – Oct 2014 ° Managed ITIL-based projects, fulfilling an 8-digit contract with a major OEM. Regional Sales Manager, IT Solutions Realtech Software | Walldorf, Germany | Nov 2011 - Apr 2014 Led IT Infrastructure Projects, driving a 30% increase of regional revenue Regional Sales Manager, Data Centre Solutions Orchestra Service SE | Munich, Germany | Jan 2009 - Oct 2011 ° Surpassed sales targets by 140% annually. ° Expanded market presence with innovative strategies. Interims Manager, Recruitment Platform Inrema | Frankfurt, Edmonton | May 2004 - Dec 2008 ° Oversaw the creation of a web-based recruiting platform, streamlining HR processes. Award Winning Account Manager DELL | Langen, Germany | Jan 2001 - Apr 2004 ° Top-performing account manager, driving sustained sales growth. ° Cultivated and maintained key account relationships, consistently overachieving sales targets by 170%.

Available to hire

Professional Experience

IT Support, Webdesigner, Lecturer and Trainer
Smart Trades Training / IBB AG | Remote, Ireland | Jul 2024-
° Field Sales to acquire local businesses for Smart Trades
Training, Designed websites, e-Commerce, Order Systems, implemented IT Infrastructure
° Delivered specialized training in Agile
frameworks, ITIL, and Business Administration.

Product Owner, Managing Director
de Lorenzi | Cologne, Germany | Jun 2021 - Jul 2024
° Spearheaded a digital transformation strategy, including the
Rollout of a LMS and Assignment Platform (LxS)
° Attained a 30% increase in operational efficiency
° Directed strategic sales efforts, increasing client retention and market share.

Interim Manager, Digitalization Initiatives
ENALISS | Munich, Germany | Oct 2016 - May 2021
° Led digitalization projects, contributing 5M EUR in revenue.
° Streamlined customer journeys via Salesforce platforms.
Head of Business Development, Cloud Platform
Neos Ventures | Munich, Germany | Oct 2014 - Oct 2016
° Designed go-to-market strategies, driving over 8M EUR in
annual revenue.
° Secured enterprise & channel partnerships, increasing market
share by 25%.

Area Manager, Technology Consumerization
BMC Software | Frankfurt, Germany | Apr 2014 – Oct 2014
° Managed ITIL-based projects, fulfilling an 8-digit contract with a major OEM.

Regional Sales Manager, IT Solutions
Realtech Software | Walldorf, Germany | Nov 2011 - Apr 2014
Led IT Infrastructure Projects, driving a 30% increase of regional revenue

Regional Sales Manager, Data Centre Solutions
Orchestra Service SE | Munich, Germany | Jan 2009 - Oct 2011
° Surpassed sales targets by 140% annually.
° Expanded market presence with innovative strategies.

Interims Manager, Recruitment Platform
Inrema | Frankfurt, Edmonton | May 2004 - Dec 2008
° Oversaw the creation of a web-based recruiting platform,
streamlining HR processes.

Award Winning Account Manager
DELL | Langen, Germany | Jan 2001 - Apr 2004
° Top-performing account manager, driving sustained sales
growth.
° Cultivated and maintained key account relationships,
consistently overachieving sales targets by 170%.

See more

Language

German
Fluent
English
Fluent
Polish
Beginner
French
Beginner

Work Experience

IT Support, Webdesigner, Lecturer and Trainer at Smart Trades Training / IBB AG
July 1, 2024 - Present
Remote role delivering field sales for Smart Trades Training, designing websites, implementing IT infrastructure, and delivering Agile, ITIL, and business administration training.
Product Owner, Managing Director at de Lorenzi
June 1, 2021 - July 1, 2024
Spearheaded a digital transformation strategy, including the rollout of a LMS and assignment platform (LxS), achieving a 30% increase in operational efficiency and expanding client retention and market share.
Interim Manager, Digitalization Initiatives at ENALISS
October 1, 2016 - May 1, 2021
Led digitalization projects, contributing 5M EUR in revenue and streamlined customer journeys via Salesforce platforms.
Head of Business Development, Cloud Platform at Neos Ventures
October 1, 2014 - October 1, 2016
Designed go-to-market strategies, driving over 8M EUR in annual revenue and securing enterprise & channel partnerships increasing market share by 25%.
Area Manager, Technology Consumerization at BMC Software
April 1, 2014 - October 1, 2014
Managed ITIL-based projects, fulfilling an 8-digit contract with a major OEM.
Regional Sales Manager, IT Solutions at Realtech Software
November 1, 2011 - April 1, 2014
Led IT Infrastructure Projects, driving a 30% increase of regional revenue.
Regional Sales Manager, Data Centre Solutions at Orchestra Service SE
January 1, 2009 - October 1, 2011
Surpassed sales targets by 140% annually. Expanded market presence with innovative strategies.
Interims Manager, Recruitment Platform at Inrema
May 1, 2004 - December 1, 2008
Oversaw the creation of a web-based recruiting platform, streamlining HR processes.
Account Manager at DELL
January 1, 2001 - April 1, 2004
Award-winning account manager driving sustained sales growth and maintaining key relationships, consistently overachieving targets by 170%.

Education

Train the Trainer Level 7 Diploma at Oxford Homestudy, Newcastle Upon Tyne, UK
January 1, 2024 - January 30, 2026
Certified Trauma Coach at The Centre For Healing, Melbourne, Australia
January 1, 2024 - December 31, 2025

Qualifications

AZAV-Certified
January 1, 2022 - December 31, 2022
HubSpot Certified
January 1, 2021 - December 31, 2021
Accredited BAFA Consultant
January 1, 2020 - December 31, 2020
DevOps Institute Instructor
January 1, 2020 - December 31, 2020
SalesForce Trailblazer Certified
January 1, 2020 - December 31, 2020
Scrum Master Certified
January 1, 2019 - December 31, 2019
Microsoft Office 365 Certified
January 1, 2019 - December 31, 2019
EBCL C European Business Competence Licence
January 1, 2018 - December 31, 2018
ITIL Foundation
January 1, 2017 - December 31, 2017
Protecting Intellectual Property
January 1, 2014 - December 31, 2014
MEDDPICC & Client Development
January 1, 2014 - December 31, 2014
INTEM Intervall Sales Training
January 1, 2012 - December 31, 2012
Consultative Sales & Business Development
January 1, 2008 - December 31, 2008
Time Management
January 1, 2005 - December 31, 2005
Enterprise Data Centre Certification Program, Dell
January 1, 2004 - December 31, 2004

Industry Experience

Computers & Electronics, Software & Internet, Education, Professional Services, Media & Entertainment
    paper New Web Design and Gallery

    Developed a new Website, incl Webdesign, Gallery, simple contact options, navigation and opening hours.

    paper Order System restaurant, kitchen and catering services

    Created an interactive, automation-heavy order system, including live status of item availability and opening hours.

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