My name is Russell Davidson. I have always had a massive interest in computers and computing, including programming and design of applications and games. I have studied scripting (BASH and PowerShell), networking (7 layer and infrastructure), how computers work, why they work and how to make them do what we tell them to (Coding in C++, C# and Java!). I absolutely love this kind of work and have built a career as a systems administrator, network administrator and architect, QA, customer support, and software programmer. I am enthusiastic about writing and design, and I aim to contribute to the development of new computer systems and their adoption. I hope your company can offer that opportunity. Thank you for reading this statement.…

Russell Davidson

My name is Russell Davidson. I have always had a massive interest in computers and computing, including programming and design of applications and games. I have studied scripting (BASH and PowerShell), networking (7 layer and infrastructure), how computers work, why they work and how to make them do what we tell them to (Coding in C++, C# and Java!). I absolutely love this kind of work and have built a career as a systems administrator, network administrator and architect, QA, customer support, and software programmer. I am enthusiastic about writing and design, and I aim to contribute to the development of new computer systems and their adoption. I hope your company can offer that opportunity. Thank you for reading this statement.…

Available to hire

My name is Russell Davidson. I have always had a massive interest in computers and computing, including programming and design of applications and games. I have studied scripting (BASH and PowerShell), networking (7 layer and infrastructure), how computers work, why they work and how to make them do what we tell them to (Coding in C++, C# and Java!).

I absolutely love this kind of work and have built a career as a systems administrator, network administrator and architect, QA, customer support, and software programmer. I am enthusiastic about writing and design, and I aim to contribute to the development of new computer systems and their adoption. I hope your company can offer that opportunity. Thank you for reading this statement.

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Skills

Experience Level

Unity
Expert
C#
Expert
Game Design
Expert
UI
Intermediate
Azure
Intermediate
Java
Intermediate
C++
Intermediate
PowerShell
Intermediate
Voiceover
Beginner
Freelance Gig
Beginner
Blender
Beginner
bash
Beginner
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Language

English
Fluent

Work Experience

Game Designer and Programmer at Self-Employed / Self-Owned Company
September 1, 2024 - Present
Design and development of computer games and environments; agile project lifecycle; interfaced Arduino and Unity using Uduino; created games, UI, and gameplay systems; experience with Unity 2019+ and Unreal 5+; programming in Java, C#, and C++.
NOC Assistant at Fresh Fibre – National fibre network provider
April 1, 2024 - September 1, 2024
Handled customer issues and contractor allocation; analyzed network issues suitable for remote remediation; configured network devices remotely via CLI and UI; used scripting to diagnose faults and reviewed national fibre network logs.
2nd Line Support and Field Engineer at Baytek Office Supplies
April 1, 2023 - February 1, 2024
User scripting for Active Directory and Microsoft 365; Project Management and Support; demonstration/design of appropriate system solutions for customers; senior support engineer responsibilities; created and maintained documentation.
Technical Support / Bespoke Systems Tech Support at Landmark Information Systems
May 1, 2022 - September 1, 2022
Technical support for new projects; data entry, correction and checking; Quality Assurance duties on new systems; bespoke systems tech support; handling user queries; contracted term role.
2nd Line Support Engineer at Hosted Desktop UK - Exeter
October 1, 2019 - July 1, 2020
2nd line support for cloud-based systems; PowerShell scripting to organize and set up cloud systems; liaising with 3rd party providers; writing documentation and processes; first contact issue resolutions.
NOC Engineer at Vualto Ltd. - Plymouth
February 1, 2018 - October 1, 2019
First and second line video streaming support for multiple clients; monitoring of online servers and systems; experience with inter-connected cloud systems; Agile methodology and workflow; scripting for AWS hosting; testing of new systems.
Service Desk and Technical Agent at South Hams and West Devon District Council
March 1, 2017 - September 1, 2017
Service desk and technical support; IT system and network administration; active problem resolution and customer support.
Service Engineer at Bluegrass Computer Services
May 1, 2016 - November 1, 2016
IT systems administration, network administration and on-site support.
IT Systems Administrator / Network Administrator at Mercedes-Benz Southwest - City West Country ltd
April 1, 2015 - May 1, 2016
Responsible for server-based iPad administration and Linux-based email administration; server and network administration; staff training.
Customer Service Advisor / Technical Advisor / System & Network Administration at Devon and Cornwall Police - Capita
November 1, 2013 - April 1, 2015
Technical advisor for computer systems; customer service and technical support; system and network administration tasks.
Technical Advisor - Computer Systems at SITEL/Toshiba Computer Systems - Exeter
March 1, 2013 - November 1, 2013
Technical advisor for computer systems; troubleshooting and support.
Customer Support / QA at Blizzard Entertainment - Cork
November 1, 2008 - March 1, 2012
Provided front-line customer support; hardware and software technical support; quality assurance testing of upcoming software titles; problem resolution and customer service.

Education

Software Production/development and lifecycle at Digital Insights
May 1, 2021 - February 23, 2026
Computer Science at University of Glamorgan
January 1, 2001 - January 1, 2003
A Level in Computing, History, Geography at Olchfa Comprehensive School 6th Form - Swansea
January 1, 1998 - January 1, 2000
GCSE in Information Systems, Mathematics, English Language and Literature at Olchfa Comprehensive School - Swansea
January 1, 1993 - January 1, 1998

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Software & Internet, Media & Entertainment, Professional Services