Rebekah O’Brien

Quality Assurance Specialist at Dr. Evidence

Drove daily thorough analysis of system functionality to ensure usability; tested new features before public releases; responded to customer tickets; trained testers; built knowledge base; developed comprehensive test plans for a SaaS product; collaborated with developers and product owners on timelines, dependencies, and planning.

Program Manager, Game Design and Programming Departments at Vancouver Film School

Partnered with department heads to set strategic goals for student retention and experience; developed interdepartmental policies and workflows; managed Teaching Assistants and Program Coordinator; supervised payroll approvals and leave requests; provided logistical and administrative support; scheduled calendars; served as main contact for staff and student issues; drafted administrative, training, and knowledge-base documents; maintained industry mailing lists; tracked project deliverables; involved in recruiting and onboarding.

Quality Assurance Tester at The Coalition

Ran smoke tests for Online QA team to ensure stability of builds; tested online features and provided feedback to developers and managers to improve builds; helped create and maintain knowledge base for training; used JIRA to report issues, manage issues throughout the lifecycle of the product, and provide feedback to developers, artists, managers, and other stakeholders; trained new team members on software, workflow and procedures.

Ambassador Instructor at Vancouver Film School

Designed curriculum for one-shot workshops for middle and high school students on variety of game topics (design, coding, art); designed simple games to make with students to teach skills through experience.