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Hi there! I’m Regine Cordero, a virtual assistant with hands-on experience in financial disputes (chargebacks and fraud), customer service calls, and social media marketing. I’ve helped teams resolve disputes efficiently while growing brand presence online. I partner with clients to protect processes, manage digital campaigns, and build engaging online communities through thoughtful content and strategic outreach.…Hi there! I’m Regine Cordero, a virtual assistant with hands-on experience in financial disputes (chargebacks and fraud), customer service calls, and social media marketing. I’ve helped teams resolve disputes efficiently while growing brand presence online. I partner with clients to protect processes, manage digital campaigns, and build engaging online communities through thoughtful content and strategic outreach.

Regine Cordero

Social Media Manager, Content Producer, Filmmaker, +2

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Hi there! I’m Regine Cordero, a virtual assistant with hands-on experience in financial disputes (chargebacks and fraud), customer service calls, and social media marketing. I’ve helped teams resolve disputes efficiently while growing brand presence online. I partner with clients to protect processes, manage digital campaigns, and build engaging online communities through thoughtful content and strategic outreach.…Hi there! I’m Regine Cordero, a virtual assistant with hands-on experience in financial disputes (chargebacks and fraud), customer service calls, and social media marketing. I’ve helped teams resolve disputes efficiently while growing brand presence online. I partner with clients to protect processes, manage digital campaigns, and build engaging online communities through thoughtful content and strategic outreach.

Available to hire

Hi there! I’m Regine Cordero, a virtual assistant with hands-on experience in financial disputes (chargebacks and fraud), customer service calls, and social media marketing. I’ve helped teams resolve disputes efficiently while growing brand presence online.

I partner with clients to protect processes, manage digital campaigns, and build engaging online communities through thoughtful content and strategic outreach.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

Work Experience

Customer Service Agent at Synchrony Financial Bank

September 1, 2016 - January 1, 2025

Handled customer inquiries related to financial disputes and chargebacks; assisted with fraud investigations; provided call-based customer care; contributed to dispute resolution processes and maintained high customer satisfaction.

Social Media Marketing Manager at The Coldest Water

May 1, 2020 - June 1, 2022

Led social media marketing initiatives, managed brand ambassadors and influencer outreach, created engaging content, and executed campaigns across platforms to grow engagement and brand presence.