Rosalie Kawa

Language

English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Retail Store Manager/Auditor / Area Sales Manager at Genesco (Journeys Kids)
September 1, 2017 - September 18, 2025
Oversaw store operations for Genesco Journeys Kids in Killeen: opened and closed store, created current and following week schedules for all employees, hired & trained seasonal and non-seasonal staff, trained team on SOPs, and consistently met/exceeded sales goals. Performed district audits, promoted 4 sales associates to store manager, set up store model configurations, maintained promotional signage, and managed merchandising, pricing, loss prevention, and payroll. Demonstrated leadership in team mentoring, customer service, inventory control, and budget adherence.
Store Manager at SAMUELS JEWELERS
January 1, 2011 - September 18, 2025
Provided store management and scheduling, opened/closed the store, handled customer inquiries and complaints, achieved sales goals, managed budget, ordered supplies, supervised a crew of 7+, trained and developed staff, conducted performance reviews, and processed time cards.
Store Manager & Marketing Director at Promesa Diamond
April 1, 2008 - September 18, 2025
Trained associates on company sales goals and techniques; trained seasonal and non-seasonal employees; managed inventory on sales stock; prepared invoices for diamonds and gold loans and pre-orders; led marketing and branding initiatives, promotional campaigns, advertising, and scouting for new locations. Met prospective buyers and lenders, developed nationwide relationships, attended jewelry conventions, networked with clients and lenders, and coordinated travel and events while building a broad professional network.
Retail Store Manager/Auditor /Area Sales Manager at Genesco (Journeys Kids)
September 1, 2017 - September 18, 2025
Open and close store; create current and following week schedules for all employees; hire and train seasonal and non-seasonal staff; train team on SOPs; meet and surpass company sales goals daily, weekly, monthly, and yearly; conduct district-level audits; promoted 4 sales associates to Store Manager; manage store model setups, promotional signage, and current displays; build and display pop-up shelves and signs; oversee merchandising, cash handling, payroll, loss prevention, and staff leadership.
Store Manager/Recruiter at SAMUELS JEWELERS
January 1, 2011 - September 18, 2025
Provided store management and scheduling; opened and closed the store; handled customer inquiries and complaints; achieved sales goals; responsible for budget management; monitored and ordered supplies; supervised a crew of 7+; trained, developed, and managed store employees; conducted performance reviews; processed staff time cards.
Store Manager & Marketing Director at Promesa Diamond
March 31, 2008 - September 17, 2025
Trained associates on sales goals and techniques; managed inventory; created invoices for diamonds and gold to lenders and for pre-orders & re-orders; led store marketing campaigns, promotions, advertising, branding, and events; scouted new areas to open a second location; traveled to jewelry conventions; networked with prospective clients, buyers, and lenders; built trusted relationships across the United States; coordinated travel and logistics for conventions and supplier meetings.

Education

Undergrad at University of Georgia
April 12, 2024 - April 12, 2024
Fort Stewart, GA 2003-2004
A.S. Psychology at Holy Cross College
December 31, 2016 - April 12, 2024
2017-2019
Associate's degree in Psychology at Holy Cross College
August 1, 2018 - May 1, 2021
Associate’s degree in Psychology at Holy Cross College
August 1, 2018 - May 1, 2021

Qualifications

Retail Management Certification
January 11, 2030 - September 18, 2025
United States Army Volunteer of the Year (Molly Pritchard Award)
January 1, 2012 - September 18, 2025

Industry Experience

Media & Entertainment, Real Estate & Construction, Retail, Travel & Hospitality, Professional Services