Rosalie Kawa

Retail Store Manager/Auditor / Area Sales Manager at Genesco (Journeys Kids)

Oversaw store operations for Genesco Journeys Kids in Killeen: opened and closed store, created current and following week schedules for all employees, hired & trained seasonal and non-seasonal staff, trained team on SOPs, and consistently met/exceeded sales goals. Performed district audits, promoted 4 sales associates to store manager, set up store model configurations, maintained promotional signage, and managed merchandising, pricing, loss prevention, and payroll. Demonstrated leadership in team mentoring, customer service, inventory control, and budget adherence.

Store Manager at SAMUELS JEWELERS

Provided store management and scheduling, opened/closed the store, handled customer inquiries and complaints, achieved sales goals, managed budget, ordered supplies, supervised a crew of 7+, trained and developed staff, conducted performance reviews, and processed time cards.

Store Manager & Marketing Director at Promesa Diamond

Trained associates on company sales goals and techniques; trained seasonal and non-seasonal employees; managed inventory on sales stock; prepared invoices for diamonds and gold loans and pre-orders; led marketing and branding initiatives, promotional campaigns, advertising, and scouting for new locations. Met prospective buyers and lenders, developed nationwide relationships, attended jewelry conventions, networked with clients and lenders, and coordinated travel and events while building a broad professional network.

Retail Store Manager/Auditor /Area Sales Manager at Genesco (Journeys Kids)

Open and close store; create current and following week schedules for all employees; hire and train seasonal and non-seasonal staff; train team on SOPs; meet and surpass company sales goals daily, weekly, monthly, and yearly; conduct district-level audits; promoted 4 sales associates to Store Manager; manage store model setups, promotional signage, and current displays; build and display pop-up shelves and signs; oversee merchandising, cash handling, payroll, loss prevention, and staff leadership.

Store Manager/Recruiter at SAMUELS JEWELERS

Provided store management and scheduling; opened and closed the store; handled customer inquiries and complaints; achieved sales goals; responsible for budget management; monitored and ordered supplies; supervised a crew of 7+; trained, developed, and managed store employees; conducted performance reviews; processed staff time cards.