Freelancer Senior Product Designer and UX Strategist. Hyper by nature so you'll always find me doing something different, you name it I've probably tried it at least once! I have experience in a range of industries, from designing and programming autonomous driving systems, to working with marginalised groups in government agencies, to the entertainment and e-commerce world. I've also had the opportunity of heading roles Product Design, UX and UI design, user research and software development. I look forward to connecting with you!…

Rhiann

Freelancer Senior Product Designer and UX Strategist. Hyper by nature so you'll always find me doing something different, you name it I've probably tried it at least once! I have experience in a range of industries, from designing and programming autonomous driving systems, to working with marginalised groups in government agencies, to the entertainment and e-commerce world. I've also had the opportunity of heading roles Product Design, UX and UI design, user research and software development. I look forward to connecting with you!…

Available to hire

Freelancer Senior Product Designer and UX Strategist.

Hyper by nature so you’ll always find me doing something different, you name it I’ve probably tried it at least once!

I have experience in a range of industries, from designing and programming autonomous driving systems, to working with marginalised groups in government agencies, to the entertainment and e-commerce world.

I’ve also had the opportunity of heading roles Product Design, UX and UI design, user research and software development.

I look forward to connecting with you!

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Language

English
Fluent
French
Intermediate
Portuguese
Intermediate

Work Experience

Add your work experience history here.

Education

MSc Human-Computer Interaction at UCL
September 1, 2017 - September 1, 2017
BSc Psychology at University of Exeter
September 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Consumer Goods, Government, Healthcare, Media & Entertainment, Transportation & Logistics
    Helping charities delivery the human touch remotely
    Settle is charity that supports young care leavers by providing face-to-face supports and home visits for anything from paying bills, understanding legal letters, all the way through to planning steps after leaving care, getting jobs and further education. When Covid hit, the charity was forced to move remotely, and wanted to work with Snook to figure out how to still support care leavers without the in-person touch that they relied on. charity userresearch servicedesign…
    Bringing Google Home and Alexa to the newest Nissan Juke
    Nissan wanted to introduce a new feature in like for the new Nissan Juke- integration of the connected app with google and Alexa voice commands. The feature needed to be tested for feasibility against google home and Alexa, as well as be able to function in 14 different languages for MVP. The feature had to also meet strict task success criteria for it to be deemed legally safe for use. AI machinelearning automotive uxdesign…
    Updating Nissan's legacy app
    Nissan was updating their legacy app to coincide with the release of the new electric vehicle. Existing UX and UI features needed improvement, as well as introduce a number of new features of mobile and in-vehicle screens. The aim was to catch up to competitors who already had established apps with loyal users and high amounts of activation and retention. Also to develop an app that catered to the needs of the Nissan audience, especially those who own electric vehicles. However, Nissan did not have an established way of finding out these needs, UCD processes or a way measuring the impact of digital interfaces with the same validity as physical interfaces. automotive app userresearch quantitative qualitative data…
    Helping our fans find concerts
    One of our main focuses was improving concert discovery mechanisms for both our visitor and owned audience. To achieve this, IA of our B2C products was needed, as well as research needed to gather more in depth insights into user needs, pain points etc. to translate this into discovery experience to meet these needs. resume pdf userresearch prototype…
    Rebuilding the app from scratch
    Songkick’s android and iOS apps are going through a rebuild from React to React Native. This gave our team the opportunity to update the complete app experience and act on the user pain points that had been identified through user research but could not be actioned due to the architecture of the apps. userresearch productdesign growth music resume pdf…
    Creating a widget weaponised for sales
    Songkick wanted to reach feature parity with some of the competitors’ widgets that artists and their teams use to post tour dates and ticket links on their websites. As a task force we had to identify the features that would keep us competitive, whilst using the interest from the wider business to justify new features that would add excitement for the user and drive adoption of the widget. resume pitchdeck pdf userresearch productdesign growth music…
    Identifying post-covid growth opportunities at Songkick
    Coming out of the shadow of Covid, Songkick wanted to rediscover how people are using their products, as well as new needs and pain points post-covid. The goal was to translate these into design recommendations for improving current products and new products to drive new audience growth. pdf pitchdeck userresearch productdesign growth music…