Available to hire
Early-career communications professional and recent English degree graduate seeking a role requiring a superior combination of strengths in writing, editing, and creative concept development.
I have been recognized by supervisors, professors, and peers for my imagination and a strong work ethic, with a team-oriented attitude and a willingness to grow and learn at a rapid pace.
Experience Level
Language
English
Fluent
Work Experience
Customer Lending Representative at Loan Depot, LoanDepot.com
February 1, 2025 - PresentCommunicating clearly to borrowers and associates, both verbally and in written form. Constant attention to tone, style, and audience.
Freelance Writer at Self-Employed
June 1, 2021 - Present3+ years of storycrafting and copyediting experience through screenwriting and fiction. An adept lexicon and familiarity with localization techniques in gaming. Experience in workshop environments and incorporating feedback into a final product. An advanced understanding of character, story, setting, plot, and theme in narrative.
Combine Operator at Bergevin Farms
August 31, 2024 - July 17, 2025Ability to work solo or collaboratively toward long-term goals. Constantly adapting and creating solutions in an ever-changing work environment. Independent project execution.
Customer Lending Representative at LoanDepot.com
February 1, 2025 - PresentUtilize communications skills in a customer service/sales role for this innovative digital-first lending firm. Serve as the first point of contact for customers throughout the U.S. seeking home equity/refinancing loans. Educate clients on product options and answer their questions, both over the phone and via email. Adapt communications tone/style to better resonate with the needs and preferences of different client types. Provide input into call scripts to improve sales prospecting success and overcome potential objections. Update the company’s CRM system with customer data and detailed notes regarding all communications. Meet aggressive daily/monthly targets related to lead qualification and sales support effectiveness.
Writer & Content Creator at Freelance
June 1, 2021 - Present3+ years of independent experience as a copywriter, editor, and idea contributor on various projects. Types of projects worked on include screenwriting, fiction writing, gaming content, nonfiction, and poetry. Engaged in creative brainstorming within workshop environments, channeling feedback into final products. Gained an advanced understanding of character creation, storytelling, and narrative plot development. Experience in crafting fictional worlds with depth and narrative intrigue.
Combine Operator at Bergevin Farms
July 1, 2022 - August 1, 2024Gained a deep foundation of strengths in hard work, patience, perseverance, and detail-orientation. Operated a John Deere S650 combine for 12 hours a day to harvest grass seed.
Education
Bachelor of Arts at University of Idaho, Moscow
August 1, 2022 - December 31, 2024Associate of Arts at Walla Walla Community College (WWCC)
January 1, 2021 - July 31, 2022High School Diploma at Walla Walla High School
January 1, 2017 - December 31, 2021BA Degree, English at University of Idaho, Moscow
January 11, 2030 - January 1, 2024Qualifications
Industry Experience
Financial Services, Gaming, Agriculture & Mining, Media & Entertainment, Professional Services, Education, Other
Experience Level
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