Available to hire
Hi, I’m Richa Kushwaha, a Test Analyst with a strong background in manual and automated testing across enterprise web applications, banking systems, payments platforms, and high-volume processing environments. I specialize in functional, regression, integration, end-to-end, API, and UAT testing, with hands-on experience in Selenium automation, Cucumber (BDD), and CI/CD-integrated testing. I’m passionate about turning complex requirements into robust test strategies, automating critical flows, and ensuring release readiness. I’ve collaborated with developers, DevOps teams, business stakeholders, and offshore teams to improve software quality and regression coverage across fast-paced Agile environments. I’ve also supported UAT coordination and QA reporting, including onsite work in New York and ongoing work from Sydney.
Language
English
Fluent
Work Experience
QA Analyst / Automation Support Analyst at Patrick Terminals
December 1, 2019 - December 1, 2025Designed and maintained BDD-based automation frameworks using Selenium, Cucumber, TestNG/JUnit and POM for web applications, improving regression coverage and execution efficiency. Translated business workflows into automated test scenarios, developed UI and API tests validating end-to-end processes across integrated systems, and integrated test execution into CI/CD pipelines (Jenkins, GitHub) for continuous testing and release readiness. Created test plans, test cases, and documentation aligned with business and technical requirements. Performed API testing with Postman and REST Assured; validated backend integrations and data integrity. Led defect management lifecycle in Jira and supported Agile ceremonies and release planning. Drove QA process improvements and automation adoption across delivery teams. Supported AWS-based environments and cloud services.
Automation Support Analyst at Patrick Terminals
December 1, 2019 - December 1, 2025Design and execute comprehensive test plans, test cases, and test scenarios for enterprise web-based applications and integrated platforms. Perform backend-focused testing and SQL-based data validation to ensure data integrity and reliable application behaviour. Design and execute API tests using Postman, validating REST services, JSON payloads, business workflows, and integration points. Work closely with developers to understand system logic, analyse issues, and validate fixes, including reviewing logs and debugging failures. Prepare and manage test data for complex scenarios, ensuring accurate validation of business workflows. Develop and maintain automation frameworks and regression suites, with exposure to modern tools such as Selenium (web automation concepts). Collaborate within Agile teams, contributing to test planning, estimation, and delivery. Log and manage defects using Jira, ensuring clear communication and timely resolution. Drive continuous improvement in test coverage,
Senior Software Engineer - QA at Bank of America Merrill Lynch
April 1, 2015 - March 1, 2019Translated business requirements into test plans and automated test cases for algorithmic, DMA and low-latency trading platforms. Validated high-volume transaction workflows, multi-system integrations and order lifecycles; built Selenium-based automation frameworks with Java, Cucumber and TestNG for regression validation and CI/CD support. Executed API testing with Postman; performed backend data verification via SQL. Collaborated with developers, traders, business analysts, and offshore teams; participated in root cause analysis and defect triage. Supported UAT coordination, release validation, and stakeholder reporting; contributed to continuous QA improvements.
Senior Software Engineer – QA at Bank of America Merrill Lynch
April 1, 2015 - March 1, 2019Built and maintained automation frameworks using Selenium WebDriver, Java, TestNG, and Cucumber (BDD) for enterprise web applications. Performed functional, regression, integration, and end-to-end testing across complex distributed systems and web-based applications. Conducted API testing and backend validation to ensure reliable communication and data consistency across integrated systems. Executed SQL-based data validation and analysed application behaviour across multiple enterprise workflows. Worked closely with developers, business stakeholders, and offshore teams to identify issues, validate fixes, and improve overall application quality. Supported CI/CD-integrated testing using Jenkins to enable continuous testing and faster release cycles. Analysed test results, documented defects, and provided actionable feedback to improve product stability and user experience. Participated actively in Agile delivery processes including sprint planning, estimation, testing, and release activi
Senior Business Associate - QA at Bank of America Merrill Lynch
November 1, 2012 - April 1, 2015Executed integration, regression, functional, and UAT testing across enterprise banking systems; developed test plans, test cases, and traceability artefacts. Performed manual testing of DMA and DSA flows; managed defect lifecycle in Jira and supported release validation and stakeholder reporting. Collaborated with business and development teams to ensure test coverage and delivery quality.
Senior Business Associate – QA at Bank of America Merrill Lynch
November 1, 2012 - April 1, 2015Executed functional, integration, and backend testing, including data validation using SQL. Developed test cases and test data aligned with system behaviour and business requirements. Performed SQL validation and supported defect analysis and issue resolution activities. Collaborated with stakeholders to ensure test coverage across business-critical workflows.
Senior Business Associate at Merrill Lynch
April 1, 2010 - November 1, 2012Performed functional and integration testing. Automated test cases using QTP (VB Script).
Software Engineer - QA at Merrill Lynch
April 1, 2007 - November 1, 2012Performed manual regression and functional testing for Order Management and electronic trading applications; supported automation using QTP (VB Script) and internal tools; conducted backend validations, trade log analysis, and integration testing on Unix platforms; supported client certification testing for FIX engine integrations and exchange connectivity workflows.
Software Engineer – QA at Merrill Lynch
April 1, 2007 - November 1, 2010Performed functional, regression, and system testing.
Education
Bachelor of Electronics & Telecommunications at Pune University
January 11, 2030 - May 7, 2026Bachelor of Electronics & Telecommunications at Pune University, India
January 11, 2030 - May 21, 2026Qualifications
ISTQB Certified Tester – Foundation Level
January 11, 2030 - May 7, 2026Certified Scrum Master (Scrum Alliance)
January 11, 2030 - May 7, 2026ISTQB Certified Tester – Foundation Level
January 11, 2030 - May 21, 2026Certified Scrum Master (Scrum Alliance)
January 11, 2030 - May 21, 2026Industry Experience
Software & Internet, Financial Services, Professional Services
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