Richard Amauri Espinosa Díaz

Available to hire

Hi, I'm Richard Amauri Espinosa Díaz, a marketing professional with solid experience in e-commerce, customer service, and digital advertising.

About

Hi, I’m Richard Amauri Espinosa Díaz, a marketing professional with solid experience in e-commerce, customer service, and digital advertising. I specialize in platforms like Shopify and Facebook Ads, where I enjoy optimizing sales strategies and providing excellent customer attention. I’m fluent in Spanish and have intermediate to advanced skills in English, which allows me to support diverse customers effectively.

Currently, I manage my own Shopify store, where I handle everything from campaign management to metric analysis and customer support. I’m passionate about helping businesses grow online and am continuously learning new techniques in marketing and programming to enhance my skill set.

  • 1 year's experience
  • Joined July 2025

Languages

  • Spanish; CastilianFluent
  • EnglishAdvanced

Industry experience

  • Professional Services

Work experience

Servicio al Cliente · Supermercado JumboJan 2030 – Jan 2030 · 1 mo

Attended to customers bilingually in Spanish and English, resolving issues and managing sales.

Servicio al Cliente · Hipermercado MocaJan 2030 – Jan 2030 · 1 mo

Provided customer service in both Spanish and English, handling problem resolution and sales management.

E-commerce Manager · WhitecloudsRDJan 2023 – Jun 2024 · 1 yr 6 mos

Responsible for managing Shopify stores and Facebook Ads campaigns. Analyzes sales metrics to improve marketing strategies and provides customer support.

Education

Técnico en marketing Digital · Politécnico arquide2023

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