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I’m a user researcher and UX designer with an MSc in User Experience Design and a BSc in Psychology. I combine applied research training—user interviews, mixed-methods analysis, and content evaluation—with hands-on design experience in Figma to turn user behaviour into clear, evidence-led recommendations. I’m particularly interested in roles where rigour and a genuine understanding of people drive the work—using quantitative and qualitative insight to clarify problems, align stakeholders, and improve products through usability-led iteration.…I’m a user researcher and UX designer with an MSc in User Experience Design and a BSc in Psychology. I combine applied research training—user interviews, mixed-methods analysis, and content evaluation—with hands-on design experience in Figma to turn user behaviour into clear, evidence-led recommendations. I’m particularly interested in roles where rigour and a genuine understanding of people drive the work—using quantitative and qualitative insight to clarify problems, align stakeholders, and improve products through usability-led iteration.

Richard Hammond

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I’m a user researcher and UX designer with an MSc in User Experience Design and a BSc in Psychology. I combine applied research training—user interviews, mixed-methods analysis, and content evaluation—with hands-on design experience in Figma to turn user behaviour into clear, evidence-led recommendations. I’m particularly interested in roles where rigour and a genuine understanding of people drive the work—using quantitative and qualitative insight to clarify problems, align stakeholders, and improve products through usability-led iteration.…I’m a user researcher and UX designer with an MSc in User Experience Design and a BSc in Psychology. I combine applied research training—user interviews, mixed-methods analysis, and content evaluation—with hands-on design experience in Figma to turn user behaviour into clear, evidence-led recommendations. I’m particularly interested in roles where rigour and a genuine understanding of people drive the work—using quantitative and qualitative insight to clarify problems, align stakeholders, and improve products through usability-led iteration.

Available to hire

I’m a user researcher and UX designer with an MSc in User Experience Design and a BSc in Psychology. I combine applied research training—user interviews, mixed-methods analysis, and content evaluation—with hands-on design experience in Figma to turn user behaviour into clear, evidence-led recommendations.

I’m particularly interested in roles where rigour and a genuine understanding of people drive the work—using quantitative and qualitative insight to clarify problems, align stakeholders, and improve products through usability-led iteration.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Media Search Analyst (Part-Time) at TELUS Digital

April 1, 2025 - November 30, 2025

Evaluated and validated App Store search results, assessing query intent and content relevance against detailed quality guidelines. Applied market and cultural knowledge to judge search accuracy, contributing to the data that improves search and recommendation systems.

UX Consultant (Freelance) at Personal Training Website

November 1, 2024 - December 31, 2024

Delivered usability and branding recommendations to improve site clarity, consistency, and appeal. Ran stakeholder discussions to define business goals and translate them into prioritized, actionable design improvements.

Independent mixed-methods research (MSc dissertation) at Edinburgh Napier University

January 1, 2024 - October 31, 2024

Designed and ran an independent mixed-methods study into player attitudes toward microtransactions in video games. Conducted user interviews and thematic analysis to surface motivations and tensions behind player decisions, and built complementary sentiment analysis of Reddit discussions, identifying divergence between stated and organic online behaviour.

Home Delivery Driver at Asda

October 1, 2022 - July 31, 2023

Managed time-critical delivery schedules and customer interactions while ensuring the safe, efficient operation of company vehicles.

Store Assistant at Co-op

September 1, 2021 - April 30, 2022

Awarded Employee of the Month (Oct 2021); supported stock management and contributed input on promotional/planogram layout improvements to enhance customer experience.

Construction Worker at R G Heiron & Son Ltd

January 1, 2017 - January 1, 2018

Team-based work handling orders and deliveries.