I am a professional IT technician with a focus on delivering fast, reliable support and clear communication to help keep businesses running smoothly. I have hands-on experience replacing and repairing hardware, upgrading software, and guiding users through technical challenges with patience and empathy. Beyond my IT work, I have a track record in hospitality tech and office administration, using technology to improve processes, training staff, and strengthen customer relationships. I am always looking for opportunities to grow my skills and contribute to long-term client loyalty.

Amasi Daniel Effiong

I am a professional IT technician with a focus on delivering fast, reliable support and clear communication to help keep businesses running smoothly. I have hands-on experience replacing and repairing hardware, upgrading software, and guiding users through technical challenges with patience and empathy. Beyond my IT work, I have a track record in hospitality tech and office administration, using technology to improve processes, training staff, and strengthen customer relationships. I am always looking for opportunities to grow my skills and contribute to long-term client loyalty.

Available to hire

I am a professional IT technician with a focus on delivering fast, reliable support and clear communication to help keep businesses running smoothly. I have hands-on experience replacing and repairing hardware, upgrading software, and guiding users through technical challenges with patience and empathy.

Beyond my IT work, I have a track record in hospitality tech and office administration, using technology to improve processes, training staff, and strengthen customer relationships. I am always looking for opportunities to grow my skills and contribute to long-term client loyalty.

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Language

English
Advanced

Work Experience

Data Analyst / System Operator at Graceland Medical Laboratory
November 1, 2025 - Present
Collect, process, and analyze laboratory data; operate Laboratory Information Systems (LIS) and other digital health record systems; enter, validate, and maintain patient test data; generate daily, weekly, and monthly analytical reports; monitor system performance and troubleshoot data or system-related issues to minimize downtime; ensure data integrity, confidentiality, and security in line with healthcare data protection policies.
ICT Technician at Lawson Computer Institute
May 1, 2022 - September 1, 2025
Installed and configured computer systems for staff and guest use; provided technical support for hotel management software and systems; maintained network infrastructure; conducted regular hardware inspections; trained staff on new technology tools and software applications; supported mobile devices and conducted periodic audits of ICT assets.
Personal Assistant at Office of the Paramount Ruler, Urue Offong Oruko LGA
June 1, 2020 - August 1, 2021
Managed schedules and appointments; coordinated communication between the office and community stakeholders; organized official events and engagements; assisted with travel arrangements and logistics; acted as liaison between executive and clients; managed expense reports and leveraged MS Office and CRM systems to enhance productivity.
Assistant Presiding Officer at Independent National Electoral Commission
March 1, 2020 - April 1, 2020
Coordinated logistics for election materials distribution; assisted in voter registration processes; managed stakeholder communications; addressed challenges during the electoral process; implemented new technologies to enhance workplace productivity.
ICT Classroom Teacher at Government Secondary School
May 1, 2017 - April 1, 2018
Developed lesson plans for diverse student learning needs; implemented technology tools to enhance classroom instruction and engagement; collaborated with colleagues to improve curriculum; communicated regularly with parents regarding student performance and needs; managed and maintained computer hardware, software, and networks within the ICT classroom.

Education

Bachelor of Science in Computer Science at Ecole Superieure D'Enseigiment Professionnel Le'Berger Universite
January 11, 2030 - January 1, 2016
Ordinary National Diploma at Lawson Computer Institute
January 11, 2030 - January 1, 2017
West African Examination Certificate at Frank Comprehensive High School
January 11, 2030 - January 1, 2013
First School Leaving Certificate at Infant Jesus Model Primary/ Secondary School
January 11, 2030 - January 1, 2006

Qualifications

National Youth Service Corps
January 1, 2018 - January 13, 2026

Industry Experience

Software & Internet, Travel & Hospitality, Healthcare, Professional Services, Education