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I’m a marketing and social media specialist with hands-on experience managing TikTok and Instagram for a mobile app, from creator/influencer outreach and campaign scheduling to monitoring community engagement and replying to inbox inquiries. I also maintain organized internal databases to track creator contacts and collaboration details, so campaigns stay on schedule and partner communication stays smooth. Earlier, I supported software quality and users by testing app features, drafting user-focused documentation, and turning customer reports into clear Jira tickets for developers. I’m comfortable working across community-facing and technical workflows, and I use everyday AI tools to speed up production while keeping content quality consistent before publishing.…I’m a marketing and social media specialist with hands-on experience managing TikTok and Instagram for a mobile app, from creator/influencer outreach and campaign scheduling to monitoring community engagement and replying to inbox inquiries. I also maintain organized internal databases to track creator contacts and collaboration details, so campaigns stay on schedule and partner communication stays smooth. Earlier, I supported software quality and users by testing app features, drafting user-focused documentation, and turning customer reports into clear Jira tickets for developers. I’m comfortable working across community-facing and technical workflows, and I use everyday AI tools to speed up production while keeping content quality consistent before publishing.

Rifaba

Marketing Strategist, Social Media Manager, Community Manager, +4

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I’m a marketing and social media specialist with hands-on experience managing TikTok and Instagram for a mobile app, from creator/influencer outreach and campaign scheduling to monitoring community engagement and replying to inbox inquiries. I also maintain organized internal databases to track creator contacts and collaboration details, so campaigns stay on schedule and partner communication stays smooth. Earlier, I supported software quality and users by testing app features, drafting user-focused documentation, and turning customer reports into clear Jira tickets for developers. I’m comfortable working across community-facing and technical workflows, and I use everyday AI tools to speed up production while keeping content quality consistent before publishing.…I’m a marketing and social media specialist with hands-on experience managing TikTok and Instagram for a mobile app, from creator/influencer outreach and campaign scheduling to monitoring community engagement and replying to inbox inquiries. I also maintain organized internal databases to track creator contacts and collaboration details, so campaigns stay on schedule and partner communication stays smooth. Earlier, I supported software quality and users by testing app features, drafting user-focused documentation, and turning customer reports into clear Jira tickets for developers. I’m comfortable working across community-facing and technical workflows, and I use everyday AI tools to speed up production while keeping content quality consistent before publishing.

Available to hire

I’m a marketing and social media specialist with hands-on experience managing TikTok and Instagram for a mobile app, from creator/influencer outreach and campaign scheduling to monitoring community engagement and replying to inbox inquiries. I also maintain organized internal databases to track creator contacts and collaboration details, so campaigns stay on schedule and partner communication stays smooth.

Earlier, I supported software quality and users by testing app features, drafting user-focused documentation, and turning customer reports into clear Jira tickets for developers. I’m comfortable working across community-facing and technical workflows, and I use everyday AI tools to speed up production while keeping content quality consistent before publishing.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Beginner

Beginner

Language

Indonesian

Fluent

English

Advanced

French

Advanced

Work Experience

Marketing & Social Media Specialist at Red Ocean Apps L.L.C-FZ

March 25, 2026 - September 9, 2026

Managed official TikTok and Instagram accounts for the mobile app “BAM! Imposter & Party Games.” Conducted influencer outreach and collaborations, including negotiating rates and building partner relationships. Owned content creation and campaign scheduling, coordinating with external partners and collaborators. Maintained internal databases for creator contacts and campaign performance to track collaborator details. Monitored social channels and managed inboxes, responding to community comments and inquiries to support engagement and customer needs.

Software QA & Customer Support Interface at Zettabyte Pte Ltd

May 15, 2025 - March 16, 2026

Tested app features across staging and live environments to confirm expected behavior. Drafted feature documentation and user guides based on customer inquiries and platform feedback. Handled customer inquiries and reproduced reported issues step-by-step to validate problems. Structured confusing or incomplete complaints into clear Jira tickets and bug reports for developers, and collaborated with developers to verify whether issues were real bugs or intended logic.