👋 Hi, I'm Ro, a leading expert in UX/Product Design where I've solved messy problems with curious empathy (and a lot of caffeine ) for over a decade. Recently worked as the sole designer at a fintech/crypto company supporting 6-8 PMs & engineering teams, delivering user-centric solutions in a fast-moving, highly regulated environment. Before that, spent six years as a product design consultant helping clients go from "we have an idea" to "we have a product people want to use" across fashion, agriculture, and manufacturing. My superpower? Getting to know people—both my teams and users—intrinsically enough to give them exactly what they need. I specialize in the messy work: regulated industries, complex B2B systems, and environments where "user-friendly" wasn't in the vocabulary yet. Also pretty good at building frameworks that outlast me and mentoring designers who want to do more than make things pretty. Notable Wins • Freed 1.5 FTE through dashboard design (98% reduction in manual customer requests) • Achieved 90% customer migration to self-service on enterprise custody platform • Progressed UX maturity from Level 1 to 4 in under a year • Developed AI-assisted research methodology for scalable user insights • Created Design Priority Matrix adopted across product teams 👩‍💻 Portfolio: rodixondesigns.com 📧 Email: _Email not available. Sign in: https://www.twine.net/signup_ ☎️ Phone:_Phone details not available. Sign in: https://www.twine.net/signup_

Ro Dixon

👋 Hi, I'm Ro, a leading expert in UX/Product Design where I've solved messy problems with curious empathy (and a lot of caffeine ) for over a decade. Recently worked as the sole designer at a fintech/crypto company supporting 6-8 PMs & engineering teams, delivering user-centric solutions in a fast-moving, highly regulated environment. Before that, spent six years as a product design consultant helping clients go from "we have an idea" to "we have a product people want to use" across fashion, agriculture, and manufacturing. My superpower? Getting to know people—both my teams and users—intrinsically enough to give them exactly what they need. I specialize in the messy work: regulated industries, complex B2B systems, and environments where "user-friendly" wasn't in the vocabulary yet. Also pretty good at building frameworks that outlast me and mentoring designers who want to do more than make things pretty. Notable Wins • Freed 1.5 FTE through dashboard design (98% reduction in manual customer requests) • Achieved 90% customer migration to self-service on enterprise custody platform • Progressed UX maturity from Level 1 to 4 in under a year • Developed AI-assisted research methodology for scalable user insights • Created Design Priority Matrix adopted across product teams 👩‍💻 Portfolio: rodixondesigns.com 📧 Email: _Email not available. Sign in: https://www.twine.net/signup_ ☎️ Phone:_Phone details not available. Sign in: https://www.twine.net/signup_

Available to hire

👋 Hi, I’m Ro, a leading expert in UX/Product Design where I’ve solved messy problems with curious empathy (and a lot of caffeine ) for over a decade.

Recently worked as the sole designer at a fintech/crypto company supporting 6-8 PMs & engineering teams, delivering user-centric solutions in a fast-moving, highly regulated environment. Before that, spent six years as a product design consultant helping clients go from “we have an idea” to “we have a product people want to use” across fashion, agriculture, and manufacturing.

My superpower? Getting to know people—both my teams and users—intrinsically enough to give them exactly what they need. I specialize in the messy work: regulated industries, complex B2B systems, and environments where “user-friendly” wasn’t in the vocabulary yet. Also pretty good at building frameworks that outlast me and mentoring designers who want to do more than make things pretty.

Notable Wins
• Freed 1.5 FTE through dashboard design (98% reduction in manual customer requests)
• Achieved 90% customer migration to self-service on enterprise custody platform
• Progressed UX maturity from Level 1 to 4 in under a year
• Developed AI-assisted research methodology for scalable user insights
• Created Design Priority Matrix adopted across product teams

👩‍💻 Portfolio: rodixondesigns.com
📧 Email: Email not available. Sign in: https://www.twine.net/signup
☎️ Phone:Phone details not available. Sign in: https://www.twine.net/signup

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Language

English
Fluent

Work Experience

Lead Product Designer at Paxos
May 1, 2024 - Present
Lead product design in a fast-moving crypto infrastructure environment; drove user-centered design across products; established design principles and contributed to product strategy and cross-functional collaboration.
Lead UX Designer at Stride Consulting
May 1, 2024 - October 1, 2025
Led UX strategy and maturity initiatives across enterprise engagements; built reusable design foundations, introduced a Design Priority Matrix, and fostered cross-functional, user-centered thinking.
Director of UX at Mission Data
December 1, 2022 - October 1, 2025
Directed UX across enterprise products; established design foundations and processes; mentored cross-functional teams and led UX research and strategy.
UX Designer at Waystar (formerly ZirMed)
November 1, 2018 - October 1, 2025
Designed healthcare software interfaces; built data visualization and workflow tools; collaborated with product and engineering; contributed to usability improvements and regulatory compliance.
Programmer Analyst at Kindred Health Care
March 1, 2016 - October 1, 2025
Supported IT systems; designed user interfaces for HR/payroll applications; collaborated with HR and IT teams to implement improvements.
HR-IS Intern at Kindred Health Care
July 1, 2012 - October 1, 2025
Supported HR/IS initiatives; contributed to systems development, training, and process improvements.

Education

English Literature Studies at Indiana University
August 10, 2009 - May 30, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Professional Services, Media & Entertainment