Hi, I’m Roaa Mohamed Ramzy, a motivated Business Administration student at Ain Shams University with experience in customer communication, data tracking, and administrative support. I’m seeking an internship opportunity to develop skills in operations, onboarding processes, and organizational coordination.…

Roaa Mohamed Ramzy

Hi, I’m Roaa Mohamed Ramzy, a motivated Business Administration student at Ain Shams University with experience in customer communication, data tracking, and administrative support. I’m seeking an internship opportunity to develop skills in operations, onboarding processes, and organizational coordination.…

Available to hire

Hi, I’m Roaa Mohamed Ramzy, a motivated Business Administration student at Ain Shams University with experience in customer communication, data tracking, and administrative support.

I’m seeking an internship opportunity to develop skills in operations, onboarding processes, and organizational coordination.

See more

Language

English
Advanced
Arabic
Fluent

Work Experience

Intern at Commercial International Bank (CIB)
July 1, 2025 - Present
Created 10+ engaging social media content ideas and sample posts for different industries; designed 5–7 Canva posts focusing on branding consistency and audience engagement; optimized content ideas based on engagement insights and trend analysis.
Sales, Customer Support & Administrative Coordination at Awaab Educational Platform
January 1, 2022 - December 31, 2023
Managed 30–50 daily customer inquiries, ensuring organized tracking and efficient follow-up. Maintained and updated customer data using Google Sheets (CRM tracking). Maintained follow-up records, improving response time and administrative workflow. Recommended subscription packages, contributing to increased conversions while analyzing customer needs. Coordinated with internal teams to ensure smooth communication and workflow. Assisted in organizing customer records and follow-ups, supporting structured workflow and reporting.
Digital Marketing Trainee at Digital Egypt Pioneers Initiative (MCIT)
January 1, 2025 - Present
Government-funded program focused on real-market skills. Completed hands-on training in social media strategy, content creation, and branding. Contributed to sample marketing campaigns and content plans. Analyzed customer behavior to suggest improved targeting strategies. Developed content ideas aligned with current Instagram & TikTok trends. Handled and responded to online inquiries across platforms. Supported internal team communication and feedback processes.

Education

Bachelor's Degree in Business Administration at Ain Shams University
January 11, 2030 - January 1, 2028
Bachelor’s Degree in Business Administration at Ain Shams University
January 11, 2030 - January 1, 2028

Qualifications

Digital Marketing Trainee – MCIT (Digital Egypt Pioneers Initiative)
January 1, 2025 - May 3, 2026

Industry Experience

Education, Financial Services, Professional Services, Media & Entertainment
    paper Design Social Media contact posts

    Professional and visually appealing social media contact posts that highlight your brand identity and make it easy for your audience to reach you. Clean design, fast delivery, and full customization based on your needs