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Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients. I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.…Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients. I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.

Robert McCarthy

Content Creator, Web Developer, Marketing Strategist, +2

5.0 (1 review)

Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients. I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.…Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients. I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.

Available to hire

Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients.

I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.

Skills

Web Design

Copywriting

Experience Level

Web Design

Expert

Copywriting

Expert

Language

Work Experience

Founder & Principal Consultant at Uncle Robert Consulting LLC

January 1, 2025 - Present

Founded and launched digital consulting practice specializing in online business development for content creators and entrepreneurs; developed comprehensive digital marketing strategies including website development, social media integration, and e-commerce platform setup; onboarded multiple clients; designed integrated systems connecting client websites to social media platforms and online selling channels; provided ongoing strategic guidance and hands-on support for digital business optimization and growth; built reputation for delivering personalized, results-driven consulting services with high client satisfaction and retention

Senior Customer Service Specialist at Independent Contractor (Upwork Platform)

January 1, 2012 - Present

Delivered exceptional customer service support as full-time independent contractor across diverse client portfolios; maintained consistent high-quality service standards while managing multiple client accounts and projects simultaneously; developed expertise in various customer service platforms, CRM systems, and communication tools; built strong professional reputation evidenced by long-term client relationships and repeat business; demonstrated adaptability by successfully serving clients across different industries and business models; consistently met or exceeded client expectations for response times, issue resolution, and customer satisfaction

Manager, Teacher, Pastor, Coach at Multiple Organizations

January 1, 2000 - January 1, 2012

Led teams and managed operations across diverse organizational settings including business, educational, and religious institutions; developed and delivered training programs, educational content, and mentoring services to various audiences; demonstrated strong leadership and communication skills through public speaking, teaching, and counseling roles; successfully managed budgets, resources, and personnel in multiple management positions