Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients. I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.…

Robert McCarthy

5.0 (1 review)

Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients. I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.…

Available to hire

Hi there, I’m Robert McCarthy, a Kansas City-based consultant specializing in helping content creators and small businesses build and optimize their online presence. Over the past 12+ years, I have delivered customer service excellence and now channel that expertise into digital marketing, website development, and e-commerce strategy to drive tangible results for my clients.

I hold a Master of Arts in Adult Education and Distance Learning, along with degrees in Business Management and Business Administration. I’m passionate about building relationships, crafting strategic solutions, and mentoring teams to continuously improve outcomes.

See more

Language

Work Experience

Founder & Principal Consultant at Uncle Robert Consulting LLC
January 1, 2025 - Present
Founded and launched digital consulting practice specializing in online business development for content creators and entrepreneurs; developed comprehensive digital marketing strategies including website development, social media integration, and e-commerce platform setup; onboarded multiple clients; designed integrated systems connecting client websites to social media platforms and online selling channels; provided ongoing strategic guidance and hands-on support for digital business optimization and growth; built reputation for delivering personalized, results-driven consulting services with high client satisfaction and retention
Senior Customer Service Specialist at Independent Contractor (Upwork Platform)
January 1, 2012 - Present
Delivered exceptional customer service support as full-time independent contractor across diverse client portfolios; maintained consistent high-quality service standards while managing multiple client accounts and projects simultaneously; developed expertise in various customer service platforms, CRM systems, and communication tools; built strong professional reputation evidenced by long-term client relationships and repeat business; demonstrated adaptability by successfully serving clients across different industries and business models; consistently met or exceeded client expectations for response times, issue resolution, and customer satisfaction
Manager, Teacher, Pastor, Coach at Multiple Organizations
January 1, 2000 - January 1, 2012
Led teams and managed operations across diverse organizational settings including business, educational, and religious institutions; developed and delivered training programs, educational content, and mentoring services to various audiences; demonstrated strong leadership and communication skills through public speaking, teaching, and counseling roles; successfully managed budgets, resources, and personnel in multiple management positions

Education

Master of Arts, Adult Education and Distance Learning at University of Phoenix
January 11, 2030 - February 16, 2026
Bachelor of Science, Business Management at University of Phoenix
January 11, 2030 - February 16, 2026
Associate of Science, Business Administration at San Diego Mesa College
January 11, 2030 - February 16, 2026

Qualifications

Deacon Ordination
January 11, 2030 - February 16, 2026
House Church Ordination
January 11, 2030 - February 16, 2026
Multiple Professional Certificates – Christian Leaders Institute
January 11, 2030 - February 16, 2026
Continuing Education in Digital Marketing and E-commerce Platforms
January 11, 2030 - February 16, 2026
Upwork Platform Certifications and Professional Development
January 11, 2030 - February 16, 2026

Industry Experience

Professional Services, Software & Internet
    Agent Lab concept
    Agent Lab is being built as an AI Native Agency. Everything that can be automated will be. Driving your workplace where you want it to go.…
    Agent Lab

    Agent Lab is a current project by Uncle Robert Consulting LLC. The project is an AI Native Agency where everything is built with, by and on top of AI. The idea is to create an entire company that a single operator or small team can run by supplying the “engine keys” the AI needs: goals, milestones, budgets, tools and permissions. Once given the company works out the most efficient methods of accomplishing the goals within the given guidelines and executes. Effectively driving your company where you want it to go.