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I'm a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments. I have a keen interest in social media promotion and driving sales, with a strong background in documentation, financial processing, compliance, and systems management. I'm quick to learn new tasks, enjoy cross-team collaboration, and focus on delivering polished customer communications and efficient processes. I love turning feedback and data into improvements that enhance both brand and service standards.…I'm a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments. I have a keen interest in social media promotion and driving sales, with a strong background in documentation, financial processing, compliance, and systems management. I'm quick to learn new tasks, enjoy cross-team collaboration, and focus on delivering polished customer communications and efficient processes. I love turning feedback and data into improvements that enhance both brand and service standards.

Róisín Gavin

Social Media Manager, Content Creator, Digital Marketer, +1

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I'm a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments. I have a keen interest in social media promotion and driving sales, with a strong background in documentation, financial processing, compliance, and systems management. I'm quick to learn new tasks, enjoy cross-team collaboration, and focus on delivering polished customer communications and efficient processes. I love turning feedback and data into improvements that enhance both brand and service standards.…I'm a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments. I have a keen interest in social media promotion and driving sales, with a strong background in documentation, financial processing, compliance, and systems management. I'm quick to learn new tasks, enjoy cross-team collaboration, and focus on delivering polished customer communications and efficient processes. I love turning feedback and data into improvements that enhance both brand and service standards.

Available to hire

I’m a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments. I have a keen interest in social media promotion and driving sales, with a strong background in documentation, financial processing, compliance, and systems management.

I’m quick to learn new tasks, enjoy cross-team collaboration, and focus on delivering polished customer communications and efficient processes. I love turning feedback and data into improvements that enhance both brand and service standards.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Irish

Advanced

Work Experience

Front Office Supervisor at The Galmont Hotel & Spa, Galway

October 1, 2023 - Present

Oversee daily front office operations and manage administrative duties. Drive upsell initiatives to boost revenue; maintain brand-consistent guest communications; analyze feedback for service and brand improvements; investigate and resolve guest complaints per policy. Prepare operational and payroll reports for senior management; coordinate with housekeeping, finance, and sales teams to ensure accurate records. Champion sustainability by reducing paper usage and develop SOPs while training staff.

Senior Receptionist at HYDE Hotel & Bar, Galway

October 1, 2021 - October 1, 2023

Supported digital promotion initiatives and managed online review platforms. Maintained accurate bookings, payments, and guest records across multiple systems. Processed financial transactions, conducted in-house credit checks, and managed billing queries. Provided consistent frontline support while ensuring compliance with procedures.

Brand Ambassador at InSight Marketing

September 1, 2023 - Present

Coordinated promotional materials for Madri Beer at Seven Bar Galway; collected consumer opinions and took promotional photographs.

Hospitality Attendant at CitiField (ran by Aramark), New York

June 1, 2023 - August 1, 2023

Worked at the Met Stadium as part of a J1 program in New York; assisted F&B staff and served customers.

Waitress at Caprice Café, Galway

December 1, 2020 - September 1, 2021

Prepared and served food & drinks.

Teaching Assistant at Conradh na Gaeilge, Galway

July 1, 2019 - August 1, 2019

Taught Irish to students at the Campa Samhradh and Campa Spraoi summer camps.