Róisín Gavin
I'm a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments.
About
I’m a detail-oriented Marketing graduate with over four years of operations and administrative experience in high-volume hospitality environments. I have a keen interest in social media promotion and driving sales, with a strong background in documentation, financial processing, compliance, and systems management.
I’m quick to learn new tasks, enjoy cross-team collaboration, and focus on delivering polished customer communications and efficient processes. I love turning feedback and data into improvements that enhance both brand and service standards.
- 5 years' experience
- Joined May 2026
Languages
- EnglishFluent
- IrishAdvanced
Industry experience
- Travel & Hospitality
- Professional Services
- Media & Entertainment
- Retail
- Software & Internet
Work experience· 6 roles
Oversee daily front office operations and manage administrative duties. Drive upsell initiatives to boost revenue; maintain brand-consistent guest communications; analyze feedback for service and brand improvements; investigate and resolve guest complaints per policy. Prepare operational and payroll reports for senior management; coordinate with housekeeping, finance, and sales teams to ensure accurate records. Champion sustainability by reducing paper usage and develop SOPs while training staff.
Coordinated promotional materials for Madri Beer at Seven Bar Galway; collected consumer opinions and took promotional photographs.
Worked at the Met Stadium as part of a J1 program in New York; assisted F&B staff and served customers.
Education
Certifications and awards· 6
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