Rolando M. Malinao
I’m a Virtual Assistant and Social Media Manager with more than four years of experience supporting customer operations, digital content, and administrative workflows.
About
I’m a Virtual Assistant and Social Media Manager with more than four years of experience supporting customer operations, digital content, and administrative workflows. I create engaging social media content, design branded graphics and carousel posts, edit short-form videos, schedule campaigns, and support audience engagement using tools such as Canva, Meta Business Suite, Metricool, and AI-powered productivity platforms.
I also bring a strong background in customer service, content moderation, quality assurance, reporting, and market research. I’m organized, detail-oriented, comfortable working remotely, and passionate about helping businesses build efficient systems and engaging digital experiences through reliable administrative and creative support.
- 3 years' experience
- Joined October 2026
Skills· 13
Languages
- EnglishAdvanced
Industry experience
- Media & Entertainment
- Professional Services
- Retail
- Telecommunications
- Financial Services
- Software & Internet
- Education
Work experience· 7 roles
Completed an intensive virtual assistant training program covering social media management, content strategy, market research, and client support. Applied the training during a hands-on internship supporting a startup client end-to-end. Built and launched a responsive business website using IONOS, conducted market research, analyzed content and engagement data, identified growth opportunities, and delivered data-backed content recommendations and sample templates for the client’s launch.
Produced 10–15 AI-assisted short-form videos weekly and consistently met production deadlines. Designed more than 50 branded graphics, carousel posts, and promotional assets aligned with brand identity across multiple social media platforms. Supported content planning and campaign execution while coordinating with a distributed team to align content output with marketing goals.
Reviewed and moderated high volumes of user-generated content, maintained safe online communities, escalated policy violations, and identified emerging content trends. Resolved policy and compliance issues across large datasets, compiled weekly reports and trend summaries, and converted raw data into actionable insights. Maintained confidentiality and quality standards while working under significant time pressure.
Certifications and awards· 8
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