Romy Huet
I'm Romy Huet, an experienced communications and administration professional with over 17 years in senior roles across the Australian Public Service.
About
I’m Romy Huet, an experienced communications and administration professional with over 17 years in senior roles across the Australian Public Service. I excel in executive support, stakeholder engagement, project delivery, communications, and learning & development. I am driven by improving processes, simplifying complex systems and ensuring staff, students, and stakeholders feel supported and included.
I am adaptable, collaborative, and results-driven, with a track record of strengthening communication, streamlining operations, and delivering practical solutions.
- 10 years' experience
- Joined October 2025
Skills· 11
Languages
- EnglishFluent
- FrenchIntermediate
Industry experience
- Government
- Education
- Professional Services
Work experience· 5 roles
Leading a team of 15–20 staff, managing performance, attendance, wellbeing, coaching and quality assurance. Dealing with difficult or sensitive customer situations, handling escalated complaints and ministerial requests.
Built and strengthened stakeholder relationships through forums, newsletters, and meetings to gather feedback and drive project outcomes. Designed learning resources and delivered training sessions to support key project initiatives. Led User Assurance Testing and Business Validation Testing for new IT systems. Provided high-level executive support, including diary and inbox management, briefing papers, and cross-agency coordination.
Designed and delivered agency-wide communications strategy, reaching 15,000+ staff across multiple platforms. Led SharePoint development and digital resources, improving access to information and reducing staff queries by 35%. Produced training packages and videos that enhanced staff capability and cut onboarding time to 2 weeks. Coordinated executive-level meetings and correspondence, ensuring seamless support for senior leadership. Delivered social media campaigns for agency events, boosting branch staff engagement by 20%.
Education
Certifications and awards
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