I’m a content creator and video editor with hands-on experience in planning, photo and video production, short-form editing, and administrative support. I’m highly organized, work comfortably with my own optimized workflow/calendar system and other automation tools, and enjoy keeping projects running smoothly from start to finish. In addition to content creation, I’ve worked in operations and customer-facing roles—handling dispatch coordination, appointment scheduling, billing/invoices, order processing (including Amazon Seller/Vendor Central workflows like case logs and SKU/UPC creation), and client support. I also manage social media for content posting, content planning, community management, and ongoing content production, creating materials for restaurants, clinics, and other local businesses.

Aaron Rueda

I’m a content creator and video editor with hands-on experience in planning, photo and video production, short-form editing, and administrative support. I’m highly organized, work comfortably with my own optimized workflow/calendar system and other automation tools, and enjoy keeping projects running smoothly from start to finish. In addition to content creation, I’ve worked in operations and customer-facing roles—handling dispatch coordination, appointment scheduling, billing/invoices, order processing (including Amazon Seller/Vendor Central workflows like case logs and SKU/UPC creation), and client support. I also manage social media for content posting, content planning, community management, and ongoing content production, creating materials for restaurants, clinics, and other local businesses.

Available to hire

I’m a content creator and video editor with hands-on experience in planning, photo and video production, short-form editing, and administrative support. I’m highly organized, work comfortably with my own optimized workflow/calendar system and other automation tools, and enjoy keeping projects running smoothly from start to finish.

In addition to content creation, I’ve worked in operations and customer-facing roles—handling dispatch coordination, appointment scheduling, billing/invoices, order processing (including Amazon Seller/Vendor Central workflows like case logs and SKU/UPC creation), and client support. I also manage social media for content posting, content planning, community management, and ongoing content production, creating materials for restaurants, clinics, and other local businesses.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Virtual Assistant (Freelance) at Our Lady of Fatima University
July 1, 2022 - December 1, 2024
Managed product listings, updates, and optimization across e-commerce platforms. Handled customer inquiries, live chat support, and refund requests. Processed and monitored orders including FBA and FBM shipments. Created and maintained case logs to resolve listing and account issues. Supported ad campaigns and basic performance monitoring. Prepared quotations and managed purchased and sales orders, and generated/maintained SKU, UPC, and item numbers. Assisted with art design licensing applications and compliance.
Project Manager / Support (Amazon operations and virtual assistance) at Pro Specialties Group, Inc.
July 1, 2022 - December 1, 2024
Managed product listings, updates, and optimization across e-commerce platforms. Handled customer inquiries, live chat support, and refund requests. Processed and monitored orders including FBA and FBM shipping, created and tracked case logs to resolve listing and account issues, and supported ad campaigns with basic performance monitoring. Prepared quotations and managed purchased and sales orders, generated and maintained SKU/UPC and item numbers, and assisted with artwork design licensing applications and compliance.
Virtual Assistant (Freelance) at Pro Specialties Group, Inc.
July 1, 2022 - December 31, 2024
Managed product listings, updates, and optimization across e-commerce platforms. Handled customer inquiries, live chat support, and refund requests. Processed and monitored orders including FBA and FBM shipments, created and tracked case logs to resolve listing and account issues, supported ad campaigns with basic performance monitoring, prepared quotations, managed purchased and sales orders, and generated/maintained SKU/UPC and item numbers. Also assisted with artwork design licensing applications and compliance.
Dispatch / Customer Service Representative at Sapphire Health Care Transportation
October 1, 2020 - June 1, 2022
Scheduled and managed appointments for clients and drivers to ensure timely transportation. Prepared, processed, and tracked billing and invoices accurately. Entered and maintained client and trip data in the system. Coordinated dispatch operations, assigning drivers efficiently and ensuring they were on schedule.
Dispatch / Customer Service Representative at Sapphire Healthcare Transportation
October 1, 2020 - June 1, 2022
Scheduled and managed appointments for clients and drivers to ensure on-time transportation. Prepared, processed, and tracked billing and invoices accurately. Entered and maintained client and trip data in the system, and coordinated dispatch operations to assign drivers efficiently and keep them on schedule.
Dispatch / Customer Service Representative (Freelance) at Sapphire Healthcare Transportation
October 1, 2020 - June 30, 2022
Scheduled and managed appointments for clients and drivers to ensure timely transportation. Prepared, processed, and tracked billing and invoices accurately. Entered and maintained client and trip data in the system, coordinated dispatch operations, and assigned drivers efficiently and on schedule.

Education

Bachelor in Secondary Education (Major in English) at Our Lady of Fatima University
January 1, 2013 - January 1, 2017
Bachelor in Secondary Education Major in English at Our Lady of Fatima University
January 1, 2013 - January 1, 2017
Bachelor in Secondary Education (Major in English) at Our Lady of Fatima University
January 1, 2013 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Healthcare, Media & Entertainment, Retail, Transportation & Logistics, Software & Internet, Professional Services, Wholesale & Distribution