Experience Level
Intermediate
Intermediate
Work Experience
Social Media Manager
May 1, 2024 - PresentLed social media strategy and content creation (graphics, captions, videos, reels, stories); managed content calendar; performed copywriting and storytelling; conducted hashtag research and optimization; drove community engagement and management; tracked trends and adapted content; proficient with tools including Meta Business Suite, Buffer, Later, Hootsuite, and Metricool.
Social Media Manager at Rosa Linda Lanticse YouTube Channel
May 1, 2024 - PresentContent strategy & planning, analytics & performance tracking, community engagement
Customer Experience Agent at Alorica Davao
February 24, 2024 - September 9, 2025Consistently met or exceeded customer satisfaction and call quality metrics. Assisted customers in their food delivery, packaged delivery and refund requests.
Education
Senior High School at Holy Cross College of Sasa, Inc.
June 1, 2017 - March 1, 2019Senior High School at Holy Cross College of SA SA, Inc.
June 1, 2017 - March 1, 2019Qualifications
Industry Experience
Media & Entertainment, Professional Services
Experience Level
Intermediate
Intermediate
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