I'm a resilient, multilingual professional with a diverse background spanning logistics, administration, customer service and the arts. I thrive in fast-paced environments, I enjoy leading teams, and I aim to drive operational efficiency while delivering excellent service. Fluent in Czech and English with knowledge of German, I adapt quickly, seek opportunities to learn, and contribute across sectors—from public service to creative industries. I value collaboration, continuous improvement, and tangible results, whether coordinating documentation and inventory, managing projects, or producing art and exhibitions.

Rosemary Rollins

I'm a resilient, multilingual professional with a diverse background spanning logistics, administration, customer service and the arts. I thrive in fast-paced environments, I enjoy leading teams, and I aim to drive operational efficiency while delivering excellent service. Fluent in Czech and English with knowledge of German, I adapt quickly, seek opportunities to learn, and contribute across sectors—from public service to creative industries. I value collaboration, continuous improvement, and tangible results, whether coordinating documentation and inventory, managing projects, or producing art and exhibitions.

Available to hire

I’m a resilient, multilingual professional with a diverse background spanning logistics, administration, customer service and the arts. I thrive in fast-paced environments, I enjoy leading teams, and I aim to drive operational efficiency while delivering excellent service.

Fluent in Czech and English with knowledge of German, I adapt quickly, seek opportunities to learn, and contribute across sectors—from public service to creative industries. I value collaboration, continuous improvement, and tangible results, whether coordinating documentation and inventory, managing projects, or producing art and exhibitions.

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Skills

Experience Level

Expert

Language

Czech
Fluent
English
Fluent
German
Intermediate

Work Experience

Inventory Administrator & Warehouse Operative at Findel Education – Nottingham
November 1, 2023 - Present
Investigated stock discrepancies using iWACS, resolving inventory issues with precision. Led recounts and audits, improving stock accuracy and reducing loss. Supported logistics operations across picking, packing, goods-in and bulk teams.
Document Administrator & Project Worker at Northgate Public Services/NEC Software Solutions – Nottingham
May 1, 2019 - February 1, 2023
Provided scanning and indexing services on behalf of multiple local authorities and health services, accessing physical records, using scanning equipment and on-site facilities. Managed high-volume document preparation and scanning for NHS, housing and police departments. Ensured GDPR compliance while handling sensitive materials. Trained new staff, improving onboarding efficiency and team productivity. Prioritised workload under tight deadlines while maintaining accuracy.
Inbound Customer Service Support at PMI – Teleperformance Greece, Athens
January 1, 2019 - May 1, 2019
Delivered technical support and issue resolution over the phone; handled complaints with professionalism and empathy; strengthened customer satisfaction through calm, solution-focused communication.
Landscaping Operative at ISS Facility Services Landscaping – Chetwynd Barracks
March 1, 2017 - September 1, 2018
Operated specialist equipment for grounds maintenance across military sites. Fostered positive interaction with barrack staff and team members. Maintained high standards of safety and efficiency in outdoor environments.
Survey Coordinator at National Data Collection – Frontline Recruitment, Nottingham
January 1, 2017 - March 1, 2017
Conducted public transport usage surveys with meticulous data logging. Adhered to ethical research standards and confidentiality protocols.
NHS Interpreter at TheBigword Interpreting Services – Nottingham
January 1, 2016 - January 1, 2017
Facilitated communication between NHS staff and non-English speaking patients. Provided emotional support and clarity during medical consultations. Applied cultural sensitivity and linguistic fluency in Czech and English.

Education

BA (Hons): Business and Management with Foundation Year in Business at Leeds Trinity University – LD Training Services, Nottingham Campus
January 11, 2030 - June 1, 2025
Level 2: Business and Administration at Bridgwater and Taunton College
January 1, 2021 - May 12, 2026
Professional Development Courses at Oxford Home Study Centre
January 1, 2020 - May 12, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Government, Professional Services, Non-Profit Organization