Available to hire
I am Rowena Barrett, a reliable professional with extensive experience in hospitality management, warehouse operations, and customer service. I thrive on leading teams, coordinating daily operations, and delivering high standards of service even under pressure.
I hold a Personal Licence and Food Safety Level 2, and I am seeking a challenging opportunity to apply my transferable skills to contribute to business growth. I am highly organized, calm under pressure, and motivated to achieve results in a dynamic environment.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
General Manager – Fine Dining Restaurant
January 1, 2021 - March 1, 2025Overall responsibility for the daily running of a fine dining restaurant. Managed and supervised staff, including recruitment, training and rotas. Delivered high standards of customer service and handled complaints professionally. Oversaw stock ordering, deliveries and stock control. Managed cash handling, banking and end-of-day reports. Ensured compliance with Health & Safety and food hygiene regulations. Worked closely with owners to maintain standards, profitability and reputation. Marketing & promotion (Content, Flyers and Newsletters).
Warehouse Manager – Pre-Owned Goods
January 1, 2018 - December 31, 2021Managed the day-to-day running of a warehouse selling pre-owned items. Oversaw stock intake, sorting, storage and inventory control. Organised warehouse layout to improve efficiency and accessibility. Created and managed advertisements to promote stock and drive sales. Coordinated orders, collections and deliveries. Maintained health & safety standards within the warehouse. Managed time, workload and priorities independently.
Family Care Responsibilities
March 1, 2025 - PresentProvided full-time care and support for a family member. Managed household responsibilities alongside childcare. Organised daily routines, appointments and responsibilities. Maintained strong time management, organisation and reliability.
Education
Qualifications
English, Maths & IT – Level 2
January 11, 2030 - December 22, 2025Personal Licence Holder (APLH – UK)
January 11, 2030 - December 22, 2025Food Safety & Hygiene Level 2
January 11, 2030 - December 22, 2025Level 2 English, Maths & IT
January 11, 2030 - December 22, 2025Personal Licence Holder (APLH – UK)
January 11, 2030 - December 22, 2025Food Safety & Hygiene Level 2
January 11, 2030 - December 22, 2025Industry Experience
Travel & Hospitality, Wholesale & Distribution, Professional Services, Education
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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