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Hi, I’m Tyroy 'Roy' French, a contract AI Ops & Automation Specialist helping startups eliminate manual work with AI, automation, and no-code systems. I’m known for fast execution, clear communication, and shipping usable, scalable solutions that founders can rely on. I collaborate across operations, customer workflows, and internal tools, guiding teams through AI safety best practices and adoption. I own end-to-end automation projects from discovery to deployment and love turning complex problems into simple, reliable processes.…Hi, I’m Tyroy 'Roy' French, a contract AI Ops & Automation Specialist helping startups eliminate manual work with AI, automation, and no-code systems. I’m known for fast execution, clear communication, and shipping usable, scalable solutions that founders can rely on. I collaborate across operations, customer workflows, and internal tools, guiding teams through AI safety best practices and adoption. I own end-to-end automation projects from discovery to deployment and love turning complex problems into simple, reliable processes.

Tyroy 'Roy' French

AI Engineer, AI Strategy Consultant, Data Scientist, +7

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Hi, I’m Tyroy 'Roy' French, a contract AI Ops & Automation Specialist helping startups eliminate manual work with AI, automation, and no-code systems. I’m known for fast execution, clear communication, and shipping usable, scalable solutions that founders can rely on. I collaborate across operations, customer workflows, and internal tools, guiding teams through AI safety best practices and adoption. I own end-to-end automation projects from discovery to deployment and love turning complex problems into simple, reliable processes.…Hi, I’m Tyroy 'Roy' French, a contract AI Ops & Automation Specialist helping startups eliminate manual work with AI, automation, and no-code systems. I’m known for fast execution, clear communication, and shipping usable, scalable solutions that founders can rely on. I collaborate across operations, customer workflows, and internal tools, guiding teams through AI safety best practices and adoption. I own end-to-end automation projects from discovery to deployment and love turning complex problems into simple, reliable processes.

Available to hire

Hi, I’m Tyroy ‘Roy’ French, a contract AI Ops & Automation Specialist helping startups eliminate manual work with AI, automation, and no-code systems. I’m known for fast execution, clear communication, and shipping usable, scalable solutions that founders can rely on.

I collaborate across operations, customer workflows, and internal tools, guiding teams through AI safety best practices and adoption. I own end-to-end automation projects from discovery to deployment and love turning complex problems into simple, reliable processes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

AI Workflow & Automation Lead

January 1, 2023 - Present

Designed and delivered AI-based workflows that improved efficiency across marketing, sales, and operations. Built and deployed tools using LLMs, automation platforms, and Google Cloud that eliminated repetitive work. Developed internal AI assistants for content creation, lead generation, and support documentation. Guided teams through system adoption with hands-on onboarding and clear process documentation. Led end-to-end automation projects, consistently earning positive feedback for usability and performance.

Mobile Expert at T-Mobile

December 1, 2022 - Present

Managed high-pressure customer support cases and escalations with empathy and precision. Documented cases in CRM systems and achieved top national ranking in sales through effective communication.

Pharmacy Technician at Insight

May 1, 2023 - October 1, 2023

Verified patient and insurance data while maintaining speed, accuracy, and compliance. Served as the bridge between patients, pharmacists, and insurance representatives.

Director of Sales & Marketing at Treasures and Thingz

March 1, 2018 - December 1, 2021

Oversaw client communications and service operations for luxury property clients. Streamlined issue tracking and ensured timely resolution through improved internal coordination.

Contract AI Ops & Automation Lead

January 1, 2023 - Present

Architected and deployed end-to-end automation workflows using Make.com and Zapier, saving the department ~20+ hours of manual work weekly. Integrated OpenAI APIs with Google Sheets and Slack to build an automated Content Engine, increasing blog and social output by ~200% without quality loss. Built a custom lead-qualification bot that processed inbound inquiries and synced directly to HubSpot, reducing response time from ~4 hours to under 10 minutes. Led internal workshops on AI safety and adoption, training 10–15 team members to use LLMs for daily productivity and workflow optimization. Owned end-to-end automation projects from discovery to deployment, delivering systems praised for usability, speed, and reliability.

Mobile Expert (Contract / Ops Support) at T-Mobile

December 1, 2022 - January 1, 2024

Primary technical troubleshooter for mobile hardware, OS, and network issues, supporting 50+ users daily in a high-volume environment. Logged and analyzed complex cases in Salesforce CRM, identifying recurring user pain points and inefficiencies relevant to automation and workflow optimization. Built strong customer trust under pressure, reinforcing skills in clear communication, system navigation, and fast problem resolution.

Contract AI Ops & Automation Lead at Remote (Contract)

January 1, 2023 - Present

Architected and deployed end-to-end automation workflows using Make.com and Zapier, saving 20+ hours of manual work weekly. Integrated OpenAI APIs with Google Sheets and Slack to build an automated Content Engine, increasing blog and social output by ~200% without quality loss. Built a custom lead-qualification bot synced to HubSpot, reducing response time from ~4 hours to under 10 minutes. Led internal workshops on AI safety and adoption, training 10–15 team members to use LLMs for daily productivity and workflow optimization. Owned end-to-end automation projects from discovery to deployment, delivering systems praised for usability, speed, and reliability.