I’m Royan Amir, a finance-focused administrative and operations professional with strong experience supporting academic programs, managing records, and coordinating across faculty and departments. I’ve worked on budgeting and record-keeping for ongoing projects, and I’m comfortable producing clear documentation and reports using Excel and CRM tools to keep processes compliant and running smoothly. I also bring customer-facing and coordination experience—from remote customer service responsibilities (calls, emails, issue resolution, and billing follow-ups) to program coordination in hospitality and tourism. I’m organized, results-driven, and collaborative, with a practical approach to stakeholder communication, data tracking, and continuous process improvement.

Royan Amir

I’m Royan Amir, a finance-focused administrative and operations professional with strong experience supporting academic programs, managing records, and coordinating across faculty and departments. I’ve worked on budgeting and record-keeping for ongoing projects, and I’m comfortable producing clear documentation and reports using Excel and CRM tools to keep processes compliant and running smoothly. I also bring customer-facing and coordination experience—from remote customer service responsibilities (calls, emails, issue resolution, and billing follow-ups) to program coordination in hospitality and tourism. I’m organized, results-driven, and collaborative, with a practical approach to stakeholder communication, data tracking, and continuous process improvement.

Available to hire

I’m Royan Amir, a finance-focused administrative and operations professional with strong experience supporting academic programs, managing records, and coordinating across faculty and departments. I’ve worked on budgeting and record-keeping for ongoing projects, and I’m comfortable producing clear documentation and reports using Excel and CRM tools to keep processes compliant and running smoothly.

I also bring customer-facing and coordination experience—from remote customer service responsibilities (calls, emails, issue resolution, and billing follow-ups) to program coordination in hospitality and tourism. I’m organized, results-driven, and collaborative, with a practical approach to stakeholder communication, data tracking, and continuous process improvement.

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Language

English
Advanced

Work Experience

Program Coordinator at Hashoo School of Hospitality & Tourism, IMSciences
January 1, 2026 - Present
Coordinated academic and administrative operations for hospitality and tourism programs. Managed communication among faculty, students, and management. Organized admissions activities, academic events, and student engagement initiatives. Maintained academic records, reports, schedules, and documentation; supported workflow management, data tracking, and operational coordination; assisted in process improvement and efficient program execution; managed client relationships and communication.
Sales Manager - Remote Work Experience
January 1, 2026 - May 1, 2026
Operations Executive at Cecos College London / (TEVTA-related organization listed in resume)
April 1, 2025 - October 1, 2025
Sourced and screened qualified teachers across multiple curricula. Conducted interviews and shortlisted candidates for final hiring decisions. Coordinated with management for final hiring decisions and supported onboarding-related operational tasks.
Academic Recruitment Advisor - Remote
March 1, 2025 - Present
Provided recruitment advisory support remotely (specific duties not detailed beyond the recruitment role).
English Teacher (coordination and academic program support) at Cecos College London, Peshawar
January 1, 2025 - Present
Customer Service Representative - Remote at Alleycat USA
January 1, 2025 - Present
Managed customer communications via calls and emails, resolving queries and handling billing/payment follow-ups. Maintained records using CRM and spreadsheets and coordinated tasks to ensure timely issue resolution, with clear coordination and updates to stakeholders.
English Teacher at Froniter Corps Public School, Hayatabad Peshawar
September 1, 2024 - February 1, 2025
Assisted with coordination and implementation of academic programs, ensuring smooth daily operations. Compiled and managed program data, records, and documentation to support reporting and compliance. Monitored academic activities and contributed to tracking progress and improving operational workflows. Liaised with faculty, staff, and students to support effective communication and program delivery.
Administrative Manager - Remote at Excelis Learning Center
January 1, 2023 - May 1, 2026
Supported budget planning, record-keeping, and ongoing financial reporting for continuing projects. Managed academic and administrative operations to ensure smooth program delivery, including data collection, reporting, and documentation for institutional processes. Maintained records and tracked academic progress using Excel and CRM tools. Coordinated with faculty and departments to improve operational efficiency and ensure compliance and reporting processes aligned with education standards.
English Teacher Assistant - Volunteer at Govt Polytechnic College, TEVTA, Hayatabad Peshawar (listed under volunteering)
January 1, 2017 - January 1, 2021
Delivered engaging lessons to improve literacy and communication skills. Developed lesson plans aligned with student learning needs. Monitored student progress and supported improved academic outcomes. Promoted inclusive and participatory classroom environments and supported community-based learning initiatives.

Education

Master of Business Administration (MBA) - Finance at Institute of Management Sciences (IM Sciences)
January 1, 2023 - January 1, 2025
Bachelor of English Linguistics & Literature at Shaheed Benazir Bhutto Women University, Peshawar
January 1, 2017 - January 1, 2021

Qualifications

Advanced Excel & Data Analytics
January 1, 2017 - January 1, 2021
Communication & Leadership Training (CECOS College London)
January 1, 2017 - January 1, 2021
Amplify ME Finance Accelerator (Mergers & Acquisitions) Certification
January 1, 2017 - January 1, 2021

Industry Experience

Education, Professional Services, Financial Services, Government, Travel & Hospitality, Non-Profit Organization, Media & Entertainment, Retail

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