Hi, I’m Roy Jayoson Refugio—an organized, detail-oriented General Virtual Assistant, SEO AI content writer/ghostwriter, and comic book illustrator. I support clients with customer service, administrative tasks, lead generation, email management, calendar coordination, data entry, document management, and creative content work, using tools like Google Workspace, Clockify, Canva, Adobe tools, Zoom, and Loom to keep daily operations smooth and clients productive. I also write SEO-optimized articles as a ghostwriter, using AI tools like ChatGPT and Jasper to improve efficiency while I fact-check and edit to maintain accuracy and quality. Additionally, I create comic storyboards and high-quality illustrations—designing original characters and producing consistent, visually engaging artwork using Adobe Illustrator, Adobe Fresco, and Sketch.…

Roy Jayoson Refugio

Hi, I’m Roy Jayoson Refugio—an organized, detail-oriented General Virtual Assistant, SEO AI content writer/ghostwriter, and comic book illustrator. I support clients with customer service, administrative tasks, lead generation, email management, calendar coordination, data entry, document management, and creative content work, using tools like Google Workspace, Clockify, Canva, Adobe tools, Zoom, and Loom to keep daily operations smooth and clients productive. I also write SEO-optimized articles as a ghostwriter, using AI tools like ChatGPT and Jasper to improve efficiency while I fact-check and edit to maintain accuracy and quality. Additionally, I create comic storyboards and high-quality illustrations—designing original characters and producing consistent, visually engaging artwork using Adobe Illustrator, Adobe Fresco, and Sketch.…

Available to hire

Hi, I’m Roy Jayoson Refugio—an organized, detail-oriented General Virtual Assistant, SEO AI content writer/ghostwriter, and comic book illustrator. I support clients with customer service, administrative tasks, lead generation, email management, calendar coordination, data entry, document management, and creative content work, using tools like Google Workspace, Clockify, Canva, Adobe tools, Zoom, and Loom to keep daily operations smooth and clients productive.

I also write SEO-optimized articles as a ghostwriter, using AI tools like ChatGPT and Jasper to improve efficiency while I fact-check and edit to maintain accuracy and quality. Additionally, I create comic storyboards and high-quality illustrations—designing original characters and producing consistent, visually engaging artwork using Adobe Illustrator, Adobe Fresco, and Sketch.

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Work Experience

Comic Book Illustrator at Mr. Andres SInohui
November 1, 2023 - Present
Created storyboard sketches, digitized approved pages, and colored comic book illustrations. Designed original characters for the client’s comic story. Used Adobe Illustrator, Adobe Fresco, and Sketch to produce detailed visual artwork and maintain consistent, high-quality results.
SEO AI Content Writer / Ghostwriter at Direct Client
November 1, 2022 - June 1, 2026
Wrote SEO-optimized articles as a ghostwriter for a direct client. Used ChatGPT and Jasper AI to support content creation and improve efficiency. Fact-checked and edited AI-generated content to ensure accuracy and quality, and organized finished articles using Google Sheets.
Comic Book Illustrator at Mr. Andres Sinohui
January 1, 2022 - Present
Created storyboard sketches, digitized approved pages, and colored comic book illustrations. Designed original characters for the client’s comic story and completed detailed visual artwork using Adobe Illustrator, Adobe Fresco, and Sketch. Helped bring the client’s story to life through consistent, high-quality visuals delivered remotely.
Comic Book Illustrator at Mr. Andres Sinho (Sinohui)
January 1, 2022 - Present
Created storyboards and sketches, digitized approved pages, and colored comic book illustrations. Designed original characters for the client’s comic story. Used Adobe Illustrator, Adobe Fresco, and Sketch to complete detailed visual artwork and maintain consistent, high-quality visuals that bring the story to life.
Customer Service Representative at Amazon
July 1, 2021 - February 1, 2023
Supported customers and drivers by resolving package delivery issues. Assisted with package tracking, address concerns, and shipping recommendations. Handled inquiries through phone, chat, and email with professionalism and accuracy.
SEO AI Content Writer / Ghostwriter at Direct Client
January 1, 2020 - January 1, 2023
Wrote SEO-optimized articles as a ghostwriter for a direct client. Used ChatGPT and Jasper AI to support content creation and improve efficiency, then fact-checked and edited AI-generated content to ensure accuracy and quality. Organized finished articles using Google Sheets.
SEO AI Content Writer / Ghostwriter (Remote) at Direct Client
January 1, 2019 - January 1, 2023
Wrote SEO-optimized articles as a ghostwriter for a direct client. Used ChatGPT and Jasper AI to support content creation and improve efficiency, then fact-checked and edited AI-generated content to ensure accuracy and quality. Organized finished articles using Google Sheets.
Virtual Assistant at FreeUp
January 1, 2019 - March 1, 2021
Communicated with clients via chat, phone, and email. Assisted with customer concerns, freelancer coordination, and issue escalation. Reached out to potential customers to encourage account registration and promoted VIP account upgrades to existing clients.
SEO Content Writer / Ghostwriter at Client
January 1, 2018 - December 31, 2021
Wrote SEO-optimized articles as a ghostwriter. Used ChatGPT and Jasper AI to support content creation and improve efficiency. Fact-checked and edited AI-generated content to ensure accuracy and quality. Organized and documented finished articles using Google Sheets.

Education

Undergraduate Student (Information Technology) at Polytechnic University of the Philippines
January 1, 2011 - January 1, 2013
Undergraduate student (Information Technology) at Polytechnic University of the Philippines
January 1, 2011 - December 31, 2013
Undergraduate Student (Information Technology) at Polytechnic University of the Philippines
January 1, 2011 - January 1, 2013
General Virtual Assistant Certification at Freelance Academy PH
January 1, 2019 - March 1, 2019
Undergraduate Student (Information Technology) at Polytechnic University of the Philippines
January 1, 2011 - January 1, 2013
General Virtual Assistant Certification at Freelance Academy PH
January 1, 2019 - March 1, 2019
Undergraduate Student (Information Technology) at Polytechnic University of the Philippines
January 1, 2011 - January 1, 2013
General Virtual Assistant Certification at Freelance Academy PH
January 11, 2030 - September 28, 2026

Qualifications

General Virtual Assistant Certification
January 1, 2019 - September 26, 2026
General Virtual Assistant Certification
January 1, 2019 - September 26, 2026
General Virtual Assistant Certification
January 11, 2030 - September 28, 2026

Industry Experience

Media & Entertainment, Professional Services, Non-Profit Organization, Retail, Software & Internet, Education