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I'm a bilingual (English/Afrikaans) business writer and operations specialist with 15+ years of real-world experience managing industrial and procurement operations. I write the documents that businesses actually need — SOPs, operations manuals, procurement policies, business proposals, and management reports. Not generic templates. Not AI filler. Documentation built around how your business actually works. My background includes operations management in the industrial and diesel sector, 3+ years as a dedicated Procurement Buyer in mining, and extensive experience writing for workshops, retail, customer service, and administrative teams. If it happens in your business, I can document it — clearly, professionally, and delivered on time. Available in English or Afrikaans. Fast turnaround. Zero jargon.…I'm a bilingual (English/Afrikaans) business writer and operations specialist with 15+ years of real-world experience managing industrial and procurement operations. I write the documents that businesses actually need — SOPs, operations manuals, procurement policies, business proposals, and management reports. Not generic templates. Not AI filler. Documentation built around how your business actually works. My background includes operations management in the industrial and diesel sector, 3+ years as a dedicated Procurement Buyer in mining, and extensive experience writing for workshops, retail, customer service, and administrative teams. If it happens in your business, I can document it — clearly, professionally, and delivered on time. Available in English or Afrikaans. Fast turnaround. Zero jargon.

Ruan Botha

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I'm a bilingual (English/Afrikaans) business writer and operations specialist with 15+ years of real-world experience managing industrial and procurement operations. I write the documents that businesses actually need — SOPs, operations manuals, procurement policies, business proposals, and management reports. Not generic templates. Not AI filler. Documentation built around how your business actually works. My background includes operations management in the industrial and diesel sector, 3+ years as a dedicated Procurement Buyer in mining, and extensive experience writing for workshops, retail, customer service, and administrative teams. If it happens in your business, I can document it — clearly, professionally, and delivered on time. Available in English or Afrikaans. Fast turnaround. Zero jargon.…I'm a bilingual (English/Afrikaans) business writer and operations specialist with 15+ years of real-world experience managing industrial and procurement operations. I write the documents that businesses actually need — SOPs, operations manuals, procurement policies, business proposals, and management reports. Not generic templates. Not AI filler. Documentation built around how your business actually works. My background includes operations management in the industrial and diesel sector, 3+ years as a dedicated Procurement Buyer in mining, and extensive experience writing for workshops, retail, customer service, and administrative teams. If it happens in your business, I can document it — clearly, professionally, and delivered on time. Available in English or Afrikaans. Fast turnaround. Zero jargon.

Available to hire

I’m a bilingual (English/Afrikaans) business writer and operations specialist with 15+ years of real-world experience managing industrial and procurement operations.
I write the documents that businesses actually need — SOPs, operations manuals, procurement policies, business proposals, and management reports. Not generic templates. Not AI filler. Documentation built around how your business actually works.
My background includes operations management in the industrial and diesel sector, 3+ years as a dedicated Procurement Buyer in mining, and extensive experience writing for workshops, retail, customer service, and administrative teams.
If it happens in your business, I can document it — clearly, professionally, and delivered on time.
Available in English or Afrikaans. Fast turnaround. Zero jargon.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

Afrikaans

Fluent

English

Fluent

Work Experience

Operations Manager at VR Diesel & Turbo

April 1, 2010 - Present

Led forecasting-based daily work planning, delegated tasks, and ensured alignment with business needs. Facilitated cross-department communication to streamline workflows, reduce errors, and prevent delays. Maintained onsite presence to verify compliance with operational standards and supported continuous improvement. Collaborated with senior management to build operating dashboards and monitor KPIs. Managed a team of 9 employees, achieving operations goals and maintaining productivity. Built and nurtured customer relationships to generate business, improve profitability, and strengthen brand loyalty; conducted consultative sales, follow-ups, and on-site visits; delivered product and service presentations. Coordinated with shipping/receiving to schedule shipments and mitigate delays. Trained new hires in sales tactics and product knowledge; maintained sales activity records in the company database; addressed customer inquiries and complaints to boost satisfaction. Attended networking ev

Procurement - Buyer at Megacube Mining

May 1, 2007 - March 1, 2010

Evaluated supplier options for price and quality to determine best sources. Monitored inventory and adjusted procurement strategies to balance demand and excess. Sourced new suppliers to improve delivery, price, or quality terms. Established and maintained professional supplier relationships, reducing supply chain delays and improving operations flow. Purchased high-quality merchandise at the lowest possible cost to boost bottom line. Prepared purchase orders, solicited bids, and reviewed requisitions for goods and services.