Hi there! I’m Ruben Rios, a communications specialist with a knack for turning complex topics into engaging, accessible stories. My background spans sustainability communications, podcast production, drone imaging, and customer-centric service, all driven by a passion for clear messaging and collaborative teamwork. In every role, I’ve enjoyed building content that informs, inspires, and connects with diverse audiences. In addition to producing and editing content, I love mentoring teammates, coordinating cross-functional projects, and continuously learning new tools to tell better stories. I’m excited to bring creative energy, strategic thinking, and hands-on experience to future challenges.

Ruben Rios

Hi there! I’m Ruben Rios, a communications specialist with a knack for turning complex topics into engaging, accessible stories. My background spans sustainability communications, podcast production, drone imaging, and customer-centric service, all driven by a passion for clear messaging and collaborative teamwork. In every role, I’ve enjoyed building content that informs, inspires, and connects with diverse audiences. In addition to producing and editing content, I love mentoring teammates, coordinating cross-functional projects, and continuously learning new tools to tell better stories. I’m excited to bring creative energy, strategic thinking, and hands-on experience to future challenges.

Available to hire

Hi there! I’m Ruben Rios, a communications specialist with a knack for turning complex topics into engaging, accessible stories. My background spans sustainability communications, podcast production, drone imaging, and customer-centric service, all driven by a passion for clear messaging and collaborative teamwork. In every role, I’ve enjoyed building content that informs, inspires, and connects with diverse audiences.

In addition to producing and editing content, I love mentoring teammates, coordinating cross-functional projects, and continuously learning new tools to tell better stories. I’m excited to bring creative energy, strategic thinking, and hands-on experience to future challenges.

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Language

English
Fluent

Work Experience

Independent Contractor at Uber Technologies
March 1, 2024 - Present
Provided safe, efficient transportation across the Rio Grande Valley; completed 1,347 trips with a 4.96-star rating; optimized route planning to increase efficiency; maintained vehicle quality and safety standards; resolved customer concerns to sustain high satisfaction.
Communications Specialist at University of Texas Rio Grande Valley Office for Sustainability (OFS)
February 1, 2021 - June 1, 2024
Organized 2022 ICSAC Conference coverage on SharePoint and created project content; coordinated with graduate assistants to produce thematic OFS content; liaised with external sources; created, edited, and produced a 30-episode podcast series, Sustainability Adelante.
Owner, Pilot at RightFlight Drone Systems
January 1, 2016 - January 1, 2018
Provided pro bono imaging for Brownsville Main Street; planned and executed 100+ drone missions with a 100% completion rate; created deliverable packages for clients in insurance and legal sectors using Adobe Creative Suite, DroneDeploy, Pix4D, and PrecisionHawk; built and operated drones for photography, mapping, and surveys.
Retention Specialist at Spectrum Communications
January 1, 2007 - November 1, 2017
Addressed hostile callers and facilitated solutions to meet customer needs; mentored new hires during nesting operations; supported remote work pilot programs; contributed to retention initiatives and opened a new center in Wyoming; provided technical support for Spectrum products.
Manager Trainee at Tower Loan
March 1, 2025 - May 1, 2025
Built long-term customer relationships; promoted additional products; assisted Branch Manager in exceeding branch goals; developed skills in recruitment, staff development, performance management, and leadership.

Education

Bachelor of Arts, Communication at University of Texas Rio Grande Valley
January 11, 2030 - January 1, 2020
Master of Arts, Communication at University of Texas Rio Grande Valley
January 11, 2030 - January 1, 2026

Qualifications

Technology Education and Corporate Training, University of Texas Rio Grande Valley
January 11, 2030 - December 3, 2025
Part 107 Small Unmanned Systems Certification, Federal Aviation Administration
January 11, 2030 - December 3, 2025

Industry Experience

Computers & Electronics, Media & Entertainment, Education, Professional Services, Transportation & Logistics