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I am a highly organized and detail-oriented professional with 5+ years of experience providing executive-level administrative support to senior leadership in large, matrixed organizations. I excel at managing complex calendars across multiple time zones, coordinating high-level meetings, and preparing comprehensive reports and presentations. I am adept at handling confidential information with discretion, maintaining documentation, tracking actions, and ensuring processes stay on track even when priorities shift. I pride myself on clear communication, problem-solving, and delivering quality results.…I am a highly organized and detail-oriented professional with 5+ years of experience providing executive-level administrative support to senior leadership in large, matrixed organizations. I excel at managing complex calendars across multiple time zones, coordinating high-level meetings, and preparing comprehensive reports and presentations. I am adept at handling confidential information with discretion, maintaining documentation, tracking actions, and ensuring processes stay on track even when priorities shift. I pride myself on clear communication, problem-solving, and delivering quality results.

RUKAIYA NAZAHIM

Project Manager, Data Scientist, AI Strategy Consultant, +2

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I am a highly organized and detail-oriented professional with 5+ years of experience providing executive-level administrative support to senior leadership in large, matrixed organizations. I excel at managing complex calendars across multiple time zones, coordinating high-level meetings, and preparing comprehensive reports and presentations. I am adept at handling confidential information with discretion, maintaining documentation, tracking actions, and ensuring processes stay on track even when priorities shift. I pride myself on clear communication, problem-solving, and delivering quality results.…I am a highly organized and detail-oriented professional with 5+ years of experience providing executive-level administrative support to senior leadership in large, matrixed organizations. I excel at managing complex calendars across multiple time zones, coordinating high-level meetings, and preparing comprehensive reports and presentations. I am adept at handling confidential information with discretion, maintaining documentation, tracking actions, and ensuring processes stay on track even when priorities shift. I pride myself on clear communication, problem-solving, and delivering quality results.

Available to hire

I am a highly organized and detail-oriented professional with 5+ years of experience providing executive-level administrative support to senior leadership in large, matrixed organizations. I excel at managing complex calendars across multiple time zones, coordinating high-level meetings, and preparing comprehensive reports and presentations.

I am adept at handling confidential information with discretion, maintaining documentation, tracking actions, and ensuring processes stay on track even when priorities shift. I pride myself on clear communication, problem-solving, and delivering quality results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

GRC Analyst & Team Lead at Encrypt Asia

November 1, 2024 - November 12, 2025

- Lead and support end-to-end ISO 27001 and ISO 20000 implementation and audit-readiness projects for multiple clients, enhancing information security maturity and service management capability. - Conducted risk assessments for 7+ clients, identifying over 80 control gaps and developing treatment plans to achieve full compliance within audit timelines. - Develop, review, and maintain ISMS policies, SOPs, and governance documentation to improve clarity, standardization, and compliance. - Coordinate with client leadership and cross-functional teams to ensure smooth implementation, evidence collection, and successful audits. - Delivered security awareness sessions to more than 50 employees, achieving 95% training adoption rate and improved security behavior metrics.

Senior Quality Specialist & Project Coordinator at RRD Go Creative

November 1, 2024 - November 1, 2024

- Lead and support client implementation project, tracking progress and maintaining detailed documentation. - Acted as the key communication bridge for internal and client teams, improving resolution turnaround time by 40% through structured reporting and task tracking. - Assisted in preparing status updates, meeting notes, and reports for internal stakeholders and clients. - Coordinated client communications, scheduling meetings, and managing routine client requests. - Drove process standardization initiatives that enhanced documentation accuracy and reduced rework by 20%. - Leveraged AI tools to streamline meeting summaries, project updates, and routine client communication, saving an average of 5 hours per week.

Quality Specialist – Team Lead at RRD Go Creative

April 1, 2023 - April 1, 2023

- Supervising a 30-member team and managing project deliverables, monitoring timelines, and flagging risks or delays to senior managers. - Developing and maintaining project plans, task lists, and client correspondence. - Collaborating with cross-functional teams to ensure smooth project execution and successful client onboarding. - Assisting in compiling project data for reporting and process optimization.

Process Analyst at RRD Go Creative

June 1, 2022 - June 1, 2022

- Maintained project documentation, tracked progress, and assisted project managers in client communications. - Coordinated between teams to ensure accurate and timely execution of project tasks. - Prepared reports and presentations for internal teams and clients.

GRC Analyst & Team Lead at EncryptAsia

November 1, 2024 - Present

Provide comprehensive administrative and operational support to senior leadership for 10+ client accounts, managing schedules, coordinating meetings, and ensuring timely deliverable tracking; Prepare and maintain comprehensive documentation, status reports, and presentations for leadership review, ensuring 100% accuracy and adherence to quality standards; Coordinate cross-functional meetings and training sessions for 50+ employees, preparing agendas, and tracking action items with 95% completion rate; Maintain trackers and recurring process documentation using Microsoft collaboration tools, streamlining workflows and reducing preparation time by 25%; Handle sensitive and confidential information with discretion, supporting leadership decision-making through detailed reporting and critical analysis.

Senior Quality Specialist & Project Coordinator at RRD GO Creative

April 1, 2023 - November 1, 2024

Administrative business partner to senior leadership, managing calendars, coordinating meetings across multiple time zones, and preparing executive-level communications; Prepared comprehensive project status reports, meeting agendas, and presentations for leadership review, improving communication efficiency by 35%; Maintained detailed action item trackers and follow-up systems using Microsoft Office suite, ensuring timely completion of deliverables and accountability across teams; Coordinated logistics for cross-functional team meetings, prepared materials, and documented meeting minutes with meticulous attention to detail; Leveraged emerging technologies and automation tools to streamline documentation processes, saving 5+ hours per week and improving team productivity.

Quality Specialist – Team Lead at RRD GO Creative

June 1, 2022 - April 1, 2023

Provided high-level administrative support to leadership team managing a 30-member organization, coordinating schedules, meetings, and strategic planning activities; Developed and maintained comprehensive tracking systems for recurring business processes, ensuring 100% adherence to established templates and process standards; Coordinated cross-functional meetings with business units, prepared meeting materials, distributed agendas, and tracked action items through completion; Prepared detailed operational reports and presentations for senior management, supporting data-driven decision-making and strategic initiatives; Demonstrated ability to adapt to changing priorities and work independently in supporting leadership needs across different time zones.

Process Analyst at RRD GO Creative

August 1, 2020 - June 1, 2022

Supported administrative and operational functions by maintaining comprehensive documentation, version control systems, and process templates; Coordinated inter-department communication and meeting logistics, ensuring smooth information flow and task execution; Prepared detailed progress reports and status updates for management review using Microsoft Office suite; Maintained organizational standards and process adherence while managing multiple priorities and deadlines with exceptional attention to detail.