Available to hire
In my community, I am know by both Crow and Runi. I’ve spent the last several years carving out my own little space of the internet for gamers, and I’ve developed several skills along the way. I’ve become excellent at working with others, providing entertainment, and pushing games to their limits while also honing my voice to be able to handle a range of characters and roles. If you’d like to see more of me, you can find me on Twitch under the name, Runicrow. I look forward to working with you.
Experience Level
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Complex Billing Associate
June 1, 2023 - August 1, 2025Monitoring various correspondence in boxes and responding to all messages and tickets in a timely manner; Escalating to proper parties. Processing invoices and inputting orders as they come in. Working with VIP law firms to facilitate proper invoicing of highly complex, high-profile, and confidential cases.
Videographer
January 1, 2022 - June 1, 2023Providing face-to-face technical video and audio support during live, remote depositions; Organizing documents needed for virtual depositions; Educating clients and deponents on the company's court platform; Providing white-glove service before, during, and after depositions to ensure clients' needs are met.
Geek Squad Advanced Repair Agent at Best Buy
October 1, 2016 - September 1, 2017Accurately and expeditiously offer troubleshooting and advanced repair services to a management of ever-changing clientele; while also making sure to tie in Brand Protection, services, and financing offers; Support upper level managers and executives in fast-paced, ever-developing environments; Provide client and user relations support; Provide telephone and online technical support.
Number Porting Specialist at AT&T
October 1, 2012 - September 1, 2015Average 55 client experiences per day, over 24,000 resolutions in total. Provided assistance to customers and company agents in regard to number portability and transfers. Resolved issues relating to number portability caused by both technical and human error. Worked as a management aide to assist with escalated calls and issues, as well as providing advice and assistance to fellow agents in difficult situations.
Complex Billing Associate at Steno
June 1, 2023 - August 1, 2025Monitored and managed correspondence, ensuring timely responses and escalating to proper parties when needed. Facilitated inter-departmental communication of incoming orders and requests. Processed invoices and entered orders as they came in. Worked with VIP law firms to facilitate proper invoicing for highly complex, high-profile, confidential cases.
Videographer at Steno
January 1, 2022 - June 1, 2023Provided face-to-face technical video and audio support during live, remote depositions; Organized documents needed for virtual depositions; Educated clients and deponents on the company's platform; Delivered white-glove service before, during, and after depositions to ensure clients' needs were met.
Education
Certification at HTBA Academy
January 1, 2025 - January 5, 2026Qualifications
Industry Experience
Media & Entertainment, Telecommunications, Retail, Software & Internet, Professional Services, Computers & Electronics
Experience Level
Expert
Expert
Expert
Intermediate
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in Atlanta today.