Ruth Kwesie

Handled complex customer inquiries, ensuring full resolution and satisfaction; supported shipping and delivery processes in a remote capacity.

Administrative support, managing schedules and calendars conducting research, organizing data and les , handling emails and correspondence, , making travel arrangements , and providing general assistance to individuals or businesses remotely . • Successfully implement project management plans to meet business goals and clients’ needs . • Expertly manage social media, including customer support, content development, and content moderation. • Maintain trusting relationships with clients through excellent communication to deliver optimum customer service. • Proactively identify operational gaps and provide strategic solutions to resolve and improve processes . • A ssist with shortlisting candidates , scheduling and holding interviews , initial onboarding administrative tasks • Perform Quality ssurance (QA) tasks to ensure accuracy , consistency and compliance with EU privacy laws .

Demonstrated attention to detail and multitasking skills while supporting executive teams, coordinating schedules, and ensuring smooth administrative workflows.